Caliber - Spanish Fort

4.7 (2,323reviews)
95%
10548 US Hwy 31,  Spanish Fort,  AL  36527

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,323)

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My Experience

Good job

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Repair Quality

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Good job

Returned Clean

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Repair Quality

Good result. Friendly and polite staff. Very fast

Customer Service

Good result. Friendly and polite staff. Very fast

Returned Clean

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My Experience

I was always kept informed of the status of my repair. Initially it was going to take a little over a week but was able to get my Nissan back in 4 days. Super great job done. It was a minor repair but professionally repaired!

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Repair Quality

Excellent work. It was minor but Caliber did an excellent job!

Customer Service

Returned Clean

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Returned Clean

My Experience

Friendly and helpful. Great work.

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The repair work was done perfectly. Everything else, was not up to my past experiences or expectations.

Repair Quality

Repairs look great.

Customer Service

I expected periodic updates and updated timelines due to my having to make arrangements for transportation while my car was being repaired, as I've received in the past from other repair shops. There were NO updates given without my calling Tori and directly asking specific questions. Also, I asked several times about the May 8 completion date given (6 weeks) and was told yes, that was accurate. Then, when I called at the end of week 2, for my own weekly inquiry, out of the blue, at almost 3 weeks, I was told the car may be READY later THAT day for pickup. We had made long term arrangements for transportation, when 2 weeks would have simply warranted a week to week rental car. This is why communication is so vital when you are in possession of one's main vehicle.

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Got to bring back bumper cover on right side has popped out

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Wrong rear Body panel, otherwise it went well.

Customer Service

Very good

My Experience

Great customer service.

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