Caliber - Sparks
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had an amazing experience with Caliber Collision out here in Sparks Nv. From the awesome person at the front desk to Josh the person that kept me informed of the work that was happening to my vehicle. He was very informative and a great help. I would recommend this location to all my family, friends and any acquaintances along the way. Thank you so much to Josh and his team for the amazing work they did on my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every interaction from the very beginning of the process I had was professional. I felt taken care of from the beginning by Matthew and was updated throughout the repair. Thanks for the great experience!
My Experience - 5.0/5.0 -
Matt made sure I was completely satisfied with each step of the repair process. Service and work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh was very professional and kept providing updates. He also made sure I had my truck back in time for my trip.
My Experience - 5.0/5.0 -
We are really satisfied with how detailed and efficient you are when it came to getting our vehicle back in a timely manner. We really appreciate all your hard work. Thank you very much.
Likely to Recommend - 0.5/5.0 -
Too many problems with communicating. That's the most important thing when someone has your property.
Repair Quality - 3.5/5.0 -
Repair itself is good quality. Too many issues with wrong parts or the carwise not giving accurate updates.
Customer Service - 1.5/5.0 -
I had to initiate all contact then was told "I'll give you a call back." I wasnt called back most of the time.
Returned Clean
My Experience - 5.0/5.0 -
So far I'm happy. I have no complaints. It is under warranty so not worried about the future. I understand that things happen and the reasons for extension of time on pick up date. Thank you
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
It looks great! I am awaiting a quote for a headlight or buffing on other side so they match. So far so good. Only had it back a couple days. Sounds great. Liked service.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Riley the service advisor was very professional and very kind! I really enjoyed her communication as well!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Riley was awesome! Communicated very well with me and made sure I was happy with all results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the level of communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the Excellent Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh did a really good job on updating me on how my car is doing and with questions and concerns. It didn’t take a long time which was good and was completely very nicely
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair was excellent. Transparency was lacking.
Customer Service - 5.0/5.0 -
Lacked transparency
Likely to Recommend - 4.0/5.0 -
The repair was quality work
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
I really am impressed with their work and I got my car done earlier than expected and they did a wonderful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
i’m really happy with my service and thank you to Riley for helping me and getting my car fixed earlier than expected!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were very professional
Repair Quality - 5.0/5.0 -
They did a great job on the vehicle.
Customer Service - 5.0/5.0 -
They did a great job