Caliber - Sparks

4.5 (6,011reviews)
90%
2201 Glendale Avenue,  Sparks,  NV  89431

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,011)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were very quick and I appreciate Riley’s communication!! She was very flexible with pickup and I was super impressed that she was able to deliver my vehicle to me!! She’s amazing and 10/10 I would recommend this location to anyone who needed body shop services!!! Thank you guys so much

Likely to Recommend

I would highly recommend working with Riley as well!! She was amazing and communicated with me the entire time! I loved having her as my rep

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

Likely to Recommend

Repair Quality

Wheel alignment was to be done. But wasn’t cause employee didn’t write down But isn’t you find out the employee just happens nit work there anymore.

Customer Service

I was told I would be dealing with one rep. Turned out to be at least 5

Returned Clean

Likely to Recommend

I like the whole Enterprise deal that Calliber has where they take you to pick you up and you can leave your rental with them too. That part is nice. They did a great job on my car too it seems, the employees look a little stressed out and over worked but overall I’d recommend yeah.

Repair Quality

Completely satisfied here

Customer Service

Pretty satisfied. Only had one slightly not great customer service call when I called to get a status update on my car cause I hadn’t been reached out to by anyone in a couple weeks so I called to check to see if my car was going in or what and the girl on the phone wasn’t pleasant.

Likely to Recommend

Repair Quality

They didn’t make any repairs

Customer Service

They were completely unorganized resulting in several trips to the shop where parts were not ready and appointments were lost

My Experience

Riley was Amazing!!

Likely to Recommend

Riley was Awesome!!

Repair Quality

Riley was Awesome!!!

Customer Service

Riley was Awesome!!

Returned Clean

My Experience

Employees were professional, knowledgeable, and kept me informed of the process. Thank you for have my car ready on time.

Likely to Recommend

Repair Quality

Great job getting my car done on time. The car looks good.

Customer Service

Very nice people. They kept me informed of status.

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Repair Quality

Customer Service

Riley was awesome

My Experience

Great job! Kailee went way beyond to make sure we got our car back when we needed it. It looks awesome too

Likely to Recommend

Repair Quality

It appears rge back panel was replaced with a panel that does not match the original , there are different panels.

Customer Service

I did not receive any response to my emails that were sent to Daniel.

Returned Clean

Likely to Recommend

Repair Quality

Very professional and fast

Customer Service

Returned Clean

My Experience

The service was great! I didnt notice the paint difference, and the customer service was great! Everyone was really friendly and gave me a lay on things to easily understand what was being done to the car and what was being fixed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Riley did a great job communicating updates being done on my car!!

Returned Clean