Caliber - Sparks
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick, polite, and great customer service. I love your waiting room!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Could not even tell there was any damage
Customer Service - 5.0/5.0 -
Awesome customer service. Felt very welcomed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work you did was phenomenal as far as I can tell as of right now. The customer service was above and beyond just as it should be. The extra attention to detail with my truck was such a wonderful surprise. I am sad that the tailgate is not factory like I wanted but the tailgate that is on the truck now is just as Jolene said it would be and that is perfect and not noticeable at all. Thank you all so much for fixing my truck! Also your warranty us a huge shock and so amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just return the car because it wont not start and it was an issue with accident repair Caliber performed and Jason was wonderful and states now it is fixed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
only the work done on the Vehicle
Customer Service - 0.5/5.0 -
I received a call from John at Caliber Collision on February 10th at 10:24 am stating my Hyundai would be ready at 5:00 pm that evening. I told him I would be over in the morning. He asks me about what time, I told him around 10:00 am. He said that would be fine. On February 11th I arrived at about 10.30 am. The girl at the counter took my name and looks right at me, and said your car was picked up yesterday. She finally found the records that my car was still there. Then John came out and told me that they were not happy how the bumper turned out and that the car would not be until 5:00 pm that night. I was not happy because I had to take a Cab over which cost me $25.00 that on me. John offered me a rental car and they would pay for it, all I had to do was give a credit card for the deposited on the car. When I got over to Enterprise Car Rental I found out that I had to pay $18.00 for the insurance and for the gas. It's not the money but the in conveniences. I had to go over to the car rental to pick up the car and do the paper work and now I will have to take it back, to do finish the closing of the paper work.
Returned Clean
My Experience - 5.0/5.0 -
I found some issues but brought it back right away and they fixed it or told me how to get it fixed.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The repair was great, however there are other parts of the car that now scuffed and the window won't roll up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repaired areas on the car look great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was superior and working with John was a pleasure and relief. He explained process, worked with insurance and was a real treasure. I would definitely recommend your business to others in need.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car make noise when driving slow, John would not repair or pick up car for fixing, plus we waited almost a month for car and Gieco said your ship will pay for rents car and they did not. I have a huge problem with your company. Please contact there are rental car bill to pay.
Customer Service - 0.5/5.0 -
Terrible rental bills need paying
Returned Clean
My Experience - 5.0/5.0 -
The folks at caliber are awsome.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
Receptionists are great but adjusters never responded.