Caliber - Sparks
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never, ever, ever.
Repair Quality - 0.5/5.0 -
Incomplete job, didn't replace rear vehicle mat
Customer Service - 0.5/5.0 -
Worst customer service I've experienced anywhere I've ever been. Kept me in the dark and blatantly lied about the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
John Gomez was super and kept me informed and made sure to call my insurance promptly for supplemental repairs as to not delay any more than necessary the repair of my vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John Gomez, Jolene and Robin (receptionist) were all very responsive and super friendly and professional. They represent the Caliber Collision very well!
Returned Clean
My Experience - 0.0/5.0 -
I found several problems that I need to discuss with my representative.
My Experience - 5.0/5.0 -
john v was exceptionally a great person to be in contact with he called back when he needed to he let me know what was going on and I thank him very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jose Fonseca did a beautiful job of installing the invisible bra on my car. He is an excellent employee and takes great pride in his work.
Likely to Recommend - 0.5/5.0 -
I have actually spread the word to my workforce of about 300 people and have also spoken with several other shops who get similar complaints about the workmanship. I was actually explaining to one about what has happened but never gave out caliber a name. I simply said a company in town. As I explained he said it sounds like you went to caliber auto body. I never mentioned your name or anything
Repair Quality - 0.5/5.0 -
Horrible job. Many pieces of additional damaged caused by shop more than twice the value of the initial damage I paid you for your work. Very dishonest people. Absolutely no follow up. I am just now receiving messages that I am going to be contacted about status when my car was destroyed by your company and returned to me last week and you had it for several weeks at that time.
Customer Service - 0.5/5.0 -
No one called back no follow ups. Simply called for a status update after over a week of them having the car and the work was supposed to take 5 days
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
There are some noises that are new following the repair. It may need to be returned for additional diagnostics.