Caliber - Sparks

4.6 (6,026reviews)
90%
2201 Glendale Avenue,  Sparks,  NV  89431

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,026)

Likely to Recommend

Highly recommend your shop to anyone.

Repair Quality

Repairs are perfect. Color match, spot on.

Customer Service

Dan was great. He is friendly and apologetic when my repairs to a little extra time due to my repair guy being out sick for a short time.

My Experience

Geneva was absolutely amazing to work with. From the moment I dropped off my car, she walked me through the entire process step by step and made everything feel easy and stress-free. She was incredibly communicative, keeping me updated throughout and making sure I always knew the status and expected completion time. Her professionalism, attention to detail, and genuine care really stood out. She made what could have been a stressful situation feel smooth and seamless. I highly recommend this shop, and especially Geneva—she truly makes the whole experience exceptional.

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Cost of work seemed quite high for the amount of damage done, but I guess this is standard practice in body shops now

Repair Quality

work was done well

Customer Service

length of time to repair was the only issue I had

Likely to Recommend

Repair Quality

Caliber Collision was efficient and communicative throughout the entire repair of my vehicle. I am satisfied with the repair. Thank you!

Customer Service

Translated from Spanish by Carwise
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My Experience

Muchas gracias, me quedó como nuevo otra vez muy buen trabajo.

Likely to Recommend

Si lo encontré bien

Repair Quality

Muy agradecido con ustedes,

Customer Service

Agradezco, su amabilidad.

Returned Clean

My Experience

Thank you Dan, very pleased.

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Worse place ever. How can you return someone’s car back to them like that?

Repair Quality

Customer Service

This was the worse I have ever seen. I get a call saying my car is ready at 4:30pm and they close at 5. I could not make it in a half hour. Point here is my car was finished that day. I come in the next afternoon to get my car. I just wanted to get home. When I got home I looked in the back seat to find a disaster of a mess. My whole back seat was full of dust. The back hatch was completely a mess. I keep my car really clean so this was a shock! Horrible it was like my car just came from a construction site with all my doors open. I called when I got home to be put on hold forever. Then someone calls me back not acting surprised or didn’t even acted like she cared she was like well just come in and we will clean it. When? It was already inconvenient to get re ended and deal with my car in the shop but at least I had a rental. I was going on vacation for a week. Came home and now have to drive to California in my disaster of a car. Your hours are the same as my hours to work. I have maybe 45 minutes from after work till you close she was like it will only take 30-60 minutes. That would be insane unless you had a big team to detail my car. I have already spent and hour on it myself and no where near as clean as it was when I came in!! I will never take my car here ever again. I don’t care if it is the preferred for the car insurance. I don’t care about the warranty. I take such good care of my car and you guys gave it back to me destroyed. I have never left a bad review or survey in my life. And don’t worry I will also be doing a review. I have pictures of how bad my car was.

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Returned Clean

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Would recommend immediately to family and friends.

Repair Quality

Repair was awesome, in looking at it, couldn't tell I was in an accident.

Customer Service

Josh was an absolute professional and a pleasure to work with.

My Experience

Thank you you kept me in the loop you answered the questions I needed to be answered and when I had a concern you fixed that even thank you

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My Experience

Great experience, personnel were professional and courteous. Quality workmanship. Inside of truck had a lot of dust from the work when I picked it up but as soon as I said something, it was taken back to detail the interior. I’ll be back if ever in need, thanks

Likely to Recommend

Repair Quality

Great workmanship, professional staff

Customer Service

Returned Clean

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Returned Clean