Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Loved the text updates, easy, smooth process. Highly recommend.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Five stars, 10/10! Even though my car was in a collision, this was such a positive experience. The team made everything simple and stress-free, and I always felt informed and supported. Their communication was excellent and they went above and beyond—from start to finish, every detail was handled with care (even returning my car freshly washed!). Thank you for turning a difficult situation into an easy, reassuring one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Austin was fantastic! He did a great job of keeping me informed on the progress of repairing my vehicle. Highly recommend Caliber! Thanks Austin!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciative of your thoroughness in the repair of my vehicle. Taking the extra time to take care of the small details is real customer service….
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved receiving a text every MWF from Austin with an update of what had happened since the last message! It kept me informed and I didn’t feel a need to pester the shop with questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I loved receiving a text update every MWF so I didn’t have to bother anyone by calling.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience with Caliber Collision. Austin was very professional, helpful, and kept me updated throughout the entire process. My car looks brand new .I truly appreciate the excellent customer service and quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks brand new . Thanks Austin and caliber teams
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed the entire time. I really appreciated the updates
Returned Clean
Likely to Recommend - 5.0/5.0 -
The vehicle was cleaned and exterior waxed when I picked it up. I very much appreciated that.
Repair Quality - 4.5/5.0 -
My overall experience with Caliber Collision of Spokane is very high so far. The only concern I have is that I have noticed a slight issue with the reinstall of an aftermarket front brush guard. I will be contacting the shop to confer with them about making it right.
Customer Service - 5.0/5.0 -
I have had very professional and courteous interactions with the two people I spoke with at Caliber Collision Spokane.
Returned Clean
My Experience - 5.0/5.0 -
I very much appreciated Austin keeping me updated weekly on my vehicle. He was very professional and was superb in answering my questions. The repairs were excellent and surpassed my expectations. I am very happy that Caliber Collision was able to put my car back in one piece. I will recommend Caliber Collision to others.
Likely to Recommend - 5.0/5.0 -
Definitely will recommend Caliber Collision to others.
Repair Quality - 5.0/5.0 -
Appreciate everything that was done to get my vehicle drivable again.
Customer Service - 5.0/5.0 -
Austin was very professional and great in keeping me informed on repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the communication and thoroughness of this company. I would highly recommend you to everyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seemed to be a difficult thing my vehicle needed, and I do wish they had filled my tires before I left. But great communication and fantastic job!
My Experience - 5.0/5.0 -
Great friendly staff, really appreciated the updates every Monday, Wednesday, and Friday. And my car looks GREAT!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous staff, excellent communication, Quick repair. For collision damage it was a pleasant experience. Paperwork was clearly explained. I will be back with any future needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Informed and professional staff
My Experience - 5.0/5.0 -
Very happy with the service and results at Caliber Collision Centers.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gave me updates and worked to accommodate my schedule. Very kind.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only improvement would be taking less time, was 2 weeks without a vehicle but they were friendly and the updates were appreciated