Caliber - Spokane - Downtown

4.8 (1,081reviews)
96%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,081)

My Experience

Great communication and my car looks beautiful.

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Repair Quality

Customer Service

My Experience

Very pleased with the cooperation & communication between you, enterprise & myself

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Customer Service

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Customer Service

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Repair Quality

Thank you!

Customer Service

Returned Clean

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Returned Clean

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You did a good job.

Repair Quality

Customer Service

You did everything right. I just hope the time of repairing could be shorter. Thank you!

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Repair Quality

The only comment I have is about a dent on the fender on the driver side. I know the damage was done on the passenger side,, but…….never saw it before.

Customer Service

Very nice people

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Repair Quality

Customer Service

My Experience

My car was ready even sooner than estimated and looked as good as new! I was impressed with the communication throughout the process. I'm very pleased with the outcome and will definitely recommend Caliber to others!

Likely to Recommend

Everyone was friendly, professional and extremely easy to work with. Being kept informed of the progress made it easier to wait for my car to be repaired. I was very pleased with the work completed and would happily recommend Caliber Collision to anyone.

Repair Quality

My car came back looking good as new. I was very pleased with the work done!

Customer Service

I was kept informed of the progress all the way through. Everyone was friendly and made the whole process easy.

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Repair Quality

"Rob did a fantastic job! His customer service is outstanding, and he always makes you feel welcome. I’ll definitely return here for any future body damage repairs."

Customer Service

"Rob did a fantastic job! His customer service is outstanding, and he always makes you feel welcome. I’ll definitely return here for any future body damage repairs."

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Customer Service

The car is driving well, there are no noticeable issues. It looks wonderful and the final clean and wash makes it look like practically a brand new car. Alicia at front desk took care of us beautifully, she is warm and welcoming and kind, which is greatly appreciated during such a stressful event following an accident.

My Experience

Outstanding, kept me informed, my car was cleaned when it was returned! Staff was friendly and informative. Would send family and friends to them!

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Repair Quality

They are the best! Kept me up to date on what was going on with my car. Efficient everyone was very nice.

Customer Service

Staff is excellent!

Returned Clean

My Experience

This was my first experience having to get my car repaired, It was great I’ll definitely be coming back if I ever need to.My car looked even better than when I dropped it off. Everyone went above and beyond with the communication, repairs and cleaning!! Definitely would recommend to anyone. Thanks so much!!

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My Experience

Austin did a great job communicating throughout the repair process. Thank you!

My Experience

My Experience

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Customer Service

Wasn't acknowledged for 10 minutes in the office when picking up despite someone being in the office and another employee getting a cup of coffee.

Returned Clean

My Experience

Excellent.

Likely to Recommend

Repair Quality

9. Thank you

Customer Service

Returned Clean