Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Because of the great job they did with my car
Repair Quality - 5.0/5.0 -
It was a great job
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
Excellent customer service! Todd was especially helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They text me 3 times a week with updates, it was great.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car repairs look great! Whole process was quick and painless
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Austin did a good job , he was updating me twice a week, job well done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are awesome!!.kept me updated the entire process at what stage my car was at and estimated finish time..repairs were done quickly and looked great afterwards. They even cleaned out inside of my car for me :) And I was able to leave my rental car with them and they took car of getting it turned in for me. Smooth process..I highly recommend them!!
Customer Service - 5.0/5.0 -
Excellent communication through the entire process...took great care of me without any unexpected issues
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend Caliber to everyone.
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I had to go back to get the door handle/lock adjusted because it wasn’t appropriately re connected and I could not open the door from the inside. But, the external quality of the repair was great
Customer Service - 4.5/5.0 -
When I came back to get the door fixed the tech was kind but used his own pocket knife to pry open a plastic panel on the door and ended up cracking the plastic piece. Felt unprofessional. Also he sat in the driver seat with paint dust on his shirt which made the entire chair back and seat dirty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional!
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Another unbelievable experience with Caliber. Take your car here! They are very attentive to detail with their work. Your car will look like it just came off the lot. And this round they were so accommodating to our schedule and needs! Thank you Robert and team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Came recommended by a guy at Wendle and they did not disappoint.
Repair Quality - 4.5/5.0 -
So far so good. I am slightly concerned about the frame of the car but that isn't about Caliber. Its about previous experience.
Customer Service - 5.0/5.0 -
Friendly, communicative and efficient.
My Experience - 5.0/5.0 -
Quick, accurate, complete, interactive.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Austin and the team at Caliber Collision on Jefferson in Spokane are phenomenal! Everything from communication to the actual repair was so seamless, and their customer service is top notch. They helped turn what was a scary situation into a worry-free & stress-free experience. The repairs weren't only completed ahead of schedule but absolutely mint - true masters of their craft. A huge thank you for all that you do! I would highly recommend Austin and Caliber Collision Center for your auto body needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall very good quality work
Repair Quality - 4.5/5.0 -
overall very satisfied
Customer Service - 5.0/5.0 -
Overall very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought you guys were great in Austin in particular was fabulous to work with. I would come there again in a heartbeat and recommend you.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
My car is still having problems and the front end under pieces has came off while driving down the highway 3 times now
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job