Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and they even vacuumed it out(was a mess after a long road trip) for me! They were very professional and friendly too.
Customer Service - 5.0/5.0 -
Everyone was friendly, helpful and informative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
I don't make recommendations but if I did I'd recommend you
Repair Quality - 5.0/5.0 -
You did great work. Looks better than before
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and great staff. Thank you
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The replaced rear bumper was not centered correctly and will be taken in a 2nd time to get it repaired correctly.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Marcy was extremely informative and was great about keeping me updated throughout the process! I would trust them with any future services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great!
Customer Service - 5.0/5.0 -
Communication was great! I was well updated and informed on what was happening with my repairs.
My Experience - 5.0/5.0 -
Everything was amazing. We will definitely use you in the future if we ever have a collision or car damage!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great! Thank you so very much!!
Customer Service - 5.0/5.0 -
Customer service was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with and quality work. They were clear up front with what to expect and consistently gave updates every 2-3 days, as they said they would. The work was done well. I would highly recommend them.
Customer Service - 5.0/5.0 -
Great communication and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs I needed came at an inconvenient time. I was going to be out of town for an extended period of time. The team accommodated my time restrictions and made sure to communicate any needs. I can’t even tell the car needed repairs when it was completed. I am so grateful for the help and consideration.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, great people, professional work. great experience provided by Marcy and the crew. Very Thankful for your thoughtfulness and efficient system.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication really kept me informed. Thank you for your attention to detail too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication!
My Experience - 5.0/5.0 -
marcy was so informative and so sweet and her energy is so infectious love her. my car looks amazinggggg thanks to austin and whoever else helped. 10/10 would recommend
My Experience - 5.0/5.0 -
OMG! My car looks and feels brand new! Perfect work and customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went perfectly. As promised. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I posted the following on Yelp and google reviews today: A relatively stressful hit and run incident was made much less annoying by the professionalism and kindness exhibited by every staff member that I came in contact with. 1. The car looks beautiful after repair. 2. They cleaned my car inside and out. 3. They went above and beyond by putting my console cover back on that had been taken off as it had been a bit damaged by a dog we were "dog sitting". 4. They gave me an estimated finish date that may have run Tuesday-Monday but got it finished by Friday For any other business I would say "I cannot wait to come back". But, given why they are in business, I really do not want to come back :P. However, I can wholeheartedly recommend them to anyone needing repair work on their vehicle. Simply stellar service and quality of work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
05/31/2024 A relatively stressful hit and run incident was made much less annoying by the professionalism and kindness exhibited by every staff member that I came in contact with. 1. The car looks beautiful after repair. 2. They cleaned my car inside and out. 3. They went above and beyond by putting my console cover back on that had been taken off as it had been a bit damaged by a dog we were "dog sitting". 4. They gave me an estimated finish date that may have run Tuesday-Monday but got it finished by Friday For any other business I would say "I cannot wait to come back". But, given why they are in business, I really do not want to come back :P. However, I can wholeheartedly recommend them to anyone needing repair work on their vehicle. Simply stellar service and quality of work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
First experience with Caliber, and we were extremely happy
Repair Quality - 5.0/5.0 -
Superior service, and extremely good repair and detailing
Customer Service - 5.0/5.0 -
Personnel were very courteous and professional