Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommended my friends Kari and Brian Johansen who you should be hearing from soon
Repair Quality - 5.0/5.0 -
I was incredibly impressed with the communication and how quick you completed the repairs. I definitely felt like you went above and beyond customer service wise. My car looks great! Thank you so much!
Customer Service - 5.0/5.0 -
Super helpful every turn
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with my car.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quite frankly, exceptional communication, timeliness and service. Marcy and the team went above and beyond to repair a vehicle that we needed back quickly. I would highly recommend Caliber Collision!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Nice people
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were able to get my car in and out in a really good time frame and it looked beautiful. I also appreciate that you detailed it on the inside as well. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was super nice to me helpful and my car got completed really quickly. I am super happy with what they’ve done to fix my car
Customer Service - 5.0/5.0 -
Marcy was super nice and super helpful.
My Experience - 5.0/5.0 -
Excellent customer service! Friendly and helpful staff. Clean and organized shop. Kept us updated throughout process. Will definitely recommend this shop to others. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was good and the staff was great.
Likely to Recommend - 5.0/5.0 -
You are very good
Repair Quality - 5.0/5.0 -
Your service was good kept me informed of what you were doing on my truck.
Customer Service - 5.0/5.0 -
They was good
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job done
Customer Service - 5.0/5.0 -
Great job done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and efficient. Kept me in the loop every step of the way up until completion. Friendly staff. Highly recommend!
Customer Service - 5.0/5.0 -
Prompt and efficient. Kept me in the loop every step of the way up until completion. Friendly staff. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The staff is great! The repairs seemed to be expedited and the workmanship was fantastic. I also appreciate the lifetime warranty on the work.
Repair Quality - 4.5/5.0 -
The car is beautiful! It looks brand new! I was able to have an estimate done in a reasonable amount of time and as soon as parts were in, the repairs were expedited. I loved that the rental car was able to be "turned in" at Caliber when I picked up my car after repairs and I didn't have to make an extra stop. All in all a great experience except of course other than the reason for having to have the repairs done!
Customer Service - 5.0/5.0 -
From the very start of the process Marcy was great! She even remembered to remind me to collect my garage door opener when I picked up my car!
Returned Clean
My Experience - 5.0/5.0 -
Great job with the repairs!! Was really nice that it was also cleaned up as well. Only thing I’d say is the texts updates can get confusing cuz I got one that said it was gonna be ready March 25th and then two days later, it was done. Obviously glad to be done earlier though.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It was borderline perfect.
Customer Service - 5.0/5.0 -
Marcy was great! The communication was unreal!