Caliber - Spokane - Downtown

4.8 (1,082reviews)
96%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,082)

My Experience

Your up to date correspondence was greatly appreciated. Everyone was very helpful and friendly thank you πŸ˜ƒπŸ‘

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very professional always kept me updated.

Repair Quality

There are brown spots on the front passenger seat that weren't there before. I tried to wash them off but they wouldn't come off. Also it looks like the scooter lift is bent. I'm not sure if it was that way before. My memory only works about a week or so. August is out way out of reach.

Customer Service

There are brown spots on the front passager seat. I tried to wash it off but it wouldn't come off. The scooter lift looks like it is bent. I don't know if it was that way before. My memory is only good for about a week or two, August is way out of my reach.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fantastic customer service! I appreciated the communication throughout the repair process. My car looks great!

Customer Service

My Experience

All of my experiences have been helpful! They sent out updates, keeping me up on how everything was going

Likely to Recommend

Repair Quality

My car looks amazing. Even better than before the accident

Customer Service

Fast and friendly service. They kept me consistently update on my vehicles status.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice and prompt, excellent communication system, we felt really well taken care of from beginning to end, could not have asked for a better team! Thanks to Alek and everyone else 😊

Likely to Recommend

Repair Quality

We were so impressed with Caliber Collision - the entire process was super efficient and smooth and the quality of the repair excellent! Could not ask for better result or better people to work with!

Customer Service

Very pleasant and excellent communication

Likely to Recommend

Repair Quality

When we picked up the vehicle, there was a key malfunction error code that we now will have to take the vehicle back in to get that looked at. A bit frustrating as the vehicle was with CC for over 6 weeks.

Customer Service

Marcy was amazing! She kept us informed throughout the process and was very helpful each time I had questions.

Returned Clean

My Experience

My Highlander looks great! Thanks CC

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done quicker than I thought it would have been. Everyone I have contact with was extremely helpful and nice. Walking in and dealing with the staff was like meeting up with friends. Thank you everyone for the pleasant experience.

Likely to Recommend

Repair Quality

The repair was done very well

Customer Service

Austin was top notch to deal with

Returned Clean

My Experience

Car looked amazing very pleased would recommend to friend and family