Caliber - Spokane - Downtown

4.8 (1,081reviews)
96%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,081)

My Experience

Likely to Recommend

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Returned Clean

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Customer Service

My Experience

Outstanding service! Efficient, timely, courteous. An exemplary business!

Likely to Recommend

Repair Quality

Great service!

Customer Service

Great service!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything was fantastic. We thank everyone for their prompt, competent, and friendly service. Will definitely recommend their shop to others!

Likely to Recommend

Repair Quality

Great, prompt service

Customer Service

Returned Clean

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Repair Quality

The customer service was amazing! Marcy was great always keeping us updated on the progress!

Customer Service

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Customer Service

Returned Clean

My Experience

The team was super friendly and helpful. They kept me well informed throughout the entire process, and got all the work quickly and properly.

Likely to Recommend

The team was super helpful and friendly, got the work done quickly, and kept me updated every step of the way.

Repair Quality

The team was super helpful and friendly, got the work done quickly, and kept me updated every step of the way.

Customer Service

Everyone was very nice and helpful!

My Experience

10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Beyond satisfied. A very friendly team who went above and beyond. It was such a smooth and speedy process from the proper parts being ordered to having them get delivered and installed in a prompt manner . Thank you so much!

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Looks like a great job!

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Customer Service

Returned Clean

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Repair Quality

I've tried other repair shops, but when I came here on my last visit I am pleased to see the work and efficiency. Very quick and less stressful with dealing with the project. I'll be coming back next for sure thank you

Customer Service

My Experience

The people were outstanding, keeping us posted every other day on what stage the repairs were being done. Even had the car go back to the shop that put on the clear protection wrap because they found some blemishes on the wrap that they weren’t happy with and replace it!! NOW THATS WHAT I CALL, PEOPLE AND BUSINESS THAT REALLY CARES ABOUT THE WORK THEY DO AND WHAT THEY SEND OUT TO DI THAT THEY CANT!!!!!! 😊😊😊😊😊 Can’t thank them enough, plus they cleaned out the car inside too!! Nice bonus, right! We’d definitely give them a 10 stars rating and we’d recommend them to everyone, were that confident in them!

Likely to Recommend

Loved the people, their help and friendly attitude and definitely care we got.

Repair Quality

The crew was awesome! They kept us informed step by step 3times a week as to where it was in the repairs. They even sent it back to the place where they put on the clear sealant because it had some blemishes on it that they, Caliber Collision, didn’t like!!!!! Like who does that for their customers!! Definitely a 10 star ⭐️ rating from us.

Customer Service

Again awesome.

My Experience

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Great customer service and professional!

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Very lovely staff and ready to help out

Repair Quality

Good job

Customer Service

Job well done

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All the staff were incredibly friendly and did an amazing job on my car! I was kept in the loop about my car the entire time which I’ve always struggled with at other body shops. My car came back clean on the inside and outside! Overall an amazing experience and if my car is ever damaged again I will be coming back!

My Experience

The car feels like when it was new. Even clean in the inside. Work done is beautiful and all with the added coutesy and friendliness of your great staff. You made hard times not quite so difficult. Thankyou Donna McArthur

Likely to Recommend

Repair Quality

You dis a beautiful repair on my car, and your staff made my stress much lighter by their friendly helpful attitude.

Customer Service

Returned Clean