Caliber - Spokane - Downtown

4.8 (1,081reviews)
96%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,081)

My Experience

My Experience

Outstanding job and service..thank you.

Likely to Recommend

Repair Quality

Outstanding service

Customer Service

Great job

Returned Clean

My Experience

Phenomenal customer service! Thank You!

My Experience

They did a great job, they contacted me every step of the way, and had to fix my door cable not once but twice after it broke while they where fixing it, and didn't charge me for it at all and told me it has a lifetime warranty. Over all i am very happy with the job they did, my car looks great again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Y'all did an awesome job! the jeep looks great and it was super quick. I'll definitely be recommending you to other people. Thank you for everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thankful to all of you for giving me such a wonderful experience. I will for sure and proudly recommend Caliber Collision to my family and friends. Thank you again to y’all service and especially for cleaning my car inside as well. My dodge looks great 🫶🏼

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly, keeps you in the loop the entire repair time.

My Experience

A whole team kept me updated and the customer was excellent.

Likely to Recommend

Repair Quality

Thank you for keeping me updated and great customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Best customer service! Marci is a keeper and delight to work with!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision did do a good job detailing my car after they repaired it. Again disappointed that all the parts have not been replaced at once. Disappointed that I will have to go BACK to them for a part that hasn’t been replace yet. The employees that worked there were nice to work with. The employees were caring and understanding when I said I was disappointed I would have to go back for them emblem.

Likely to Recommend

The quality was adequate, but would like to know about things like gaps and the reasoning for them upon returning vehicle

Repair Quality

Gap around tailgate and bumper wider. Technicians new about it did not inform me when returning vehicle

Customer Service

Same as last questions reasoning

Returned Clean

My Experience

I appreciated the texts updates. All the staff I worked with were very professional and personable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very courteous, professional & efficient. Kept me informed of the progress of repair as a large bull moose hit the side of my RAV. It now looks as good as new ! Thank you for the great work!!!

Likely to Recommend

Repair Quality

Customer Service

Very friendly, helpful & efficient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciated updates.

My Experience

They were prompt, kept me in contact and gave me constant updates with my car

Likely to Recommend

Repair Quality

Amazing communication with me and we're very prompt with what was going on

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing and they cleaned and detailed the truck. It looks great

My Experience

Everyone at Caliber was geeat to deal with! They managed to handle multiple issues, and my truck came back in showroom condition. I could not ask for more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean