Caliber - Spokane - N Lidgerwood

4.9 (1,882reviews)
97%
6430 N Lidgerwood St,  Spokane,  WA  99208
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Infiniti
Nissan
Nissan GTR
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Email

Reviews (1,882)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the regular text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were recurring themes. A few customers noted delays due to parts availability or wished for more detailed repair-status updates, while isolated concerns were raised about unresolved mechanical issues and professionalism in certain interactions. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... wonderful team! Everyone was super kind and professional. I have never had such a quality experience with auto service before. I would recommend anyone to Calliber Collision ..." Read more
"... Caliber did such a fantastic job. Their updates, service and customer care is top notch. A bonus is there life time warranty on all their repairs" Read more
"... customer service and experience, this specific shop has removed 95% of the aggravation that comes with a car crash. I have complete trust in a job well done and know ..." Read more
"... reassuring. I'm especially amazed at how perfect the paint matching is, the painter matched it perfectly ! Between how well the parts were replaced and the ..." Read more
"... time our repairs might take because of the holidays. The work was excellent and they took very good care of our vehicle. I would highly recommend to anyone needing repairs." Read more
"The almost daily updates were helpful. The job was completed a full day earlier than expected. The repair was beautifully done!"
"The repair took too long."
"Caliber did a nice job fixing our car. It took a little longer than anticipated but turned out good."
"Beautiful work that was definitely worth it - in the LONG run! Insurance later told me you guys could have ordered ..." Read more
"Staff were very friendly and yet professional. I was kept informed every step of the process and appreciated receiving the text updates. I don't think this experience ..." Read more
"... Collision! They kept us updated through the whole process, texting updates and keeping us informed the whole time! Very professionally done delivering a wonderful ..." Read more
"... excellent job on repairing my car after hitting a deer, the communication was top notch and not a day went by where I wasnt updated! Highly recommend Caliber!!!" Read more
"... it be fast. I also didnt like the fact there was no open communication on waiting for parts. Worked several years in Logistics and never seen ..." Read more
"Would have appreciated being advised what the repairs were during the process. Was only advised statuses - waiting on parts, etc."

My Experience

My Experience

My Experience

Everyone was extremely friendly and professional! Our car looks like brand new! They did a fantastic job! I was very impressed with Ivan! He kept me updated via text messaged about my car! I will recommend calibe collision to my family and friends! !

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great communication and even better repair!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Caliber Collision did a fantastic job repairing my CRV 5 Stars.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Caliber was totally professional and did an excellent job on our repairs. Just like new! Communication was great as well. Highly recommended.

Likely to Recommend

Repair Quality

Best in Spokane hands down!

Customer Service

Seriously incredible!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You got back to me quickly to let me know my car is totaled

Likely to Recommend

Repair Quality

Car was totaled

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Top notch!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great workmanship. There were some delays due to outside influence, but everything was handled, I and my car were well taken care of. Outstanding customer service.

Likely to Recommend

Repair Quality

Great workmanship, fantastic customer service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I always try to refer friends and families to Caliber. My sister didn't listen to me and took her 2025 WRX to CC and proceeded to wait over 4 months for her car to be repaired. They missed some vital damages and had to redo a bunch of things.

Repair Quality

Both Ford vehicles we've had repaired at Caliber have came back far better than when Ford sent them out new.

Customer Service

We have had two Fords repaired at Caliber now! Both have come back looking better than the factory sent them out. We are very pleased with Caliber's communication, quality of work and eagerness to send out the best work that can be done! Thanks again for the outstanding service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

First place i be mentioning

Repair Quality

Northside caliber 🤌

Customer Service

Rachel rocks 🪨

Kept me Informed?

Yes

Ready on Time?

Yes

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