Caliber - Spokane - N Lidgerwood

My Experience - 5.0/5.0 -

Holly and Ivan were awesome. Thanks to them!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Didn’t interact with them.

Returned Clean

My Experience - 5.0/5.0 -

I have over the past 60 years had to visit many collision repair shops and this was the best one I have been to. The work performed was excellent. In addition the staff was both friendly and professional. Even the car rental process we used while our car was repaired was seamless and the car waiting for us. Caliber kept us informed of the progress through texts. Holly out front and George in the back were terrific. I recommend the Lidgerwood location without any reservation

My Experience - 5.0/5.0 -

Ivan and the team were incredibly fantastic keeping us informed of the status of our repairs. We picked our car up today, way ahead of schedule, and we were very impressed with their work. We would recommend them to anyone!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks brand new

Customer Service - 5.0/5.0 -

Always kept us informed throughout the entire process. Ivan was especially fantastic.

Returned Clean

My Experience - 5.0/5.0 -

Ivan and staff did an excellent job having completed the repar in 16 days. Keep me informed of the repair all the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent workmanship. Ivan kept me advised of the progression of the repair. Overall was a very pleasant experience.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Great job by the tech guys, looks new, very fast and professional service, Ivan was excellent in handling all the details!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick turnaround, excellent customer from Ivan, great job by techs in restoring it to new condition, easy process through State Farm.

Customer Service - 5.0/5.0 -

See prior comment.

Returned Clean

My Experience - 5.0/5.0 -

Very timely and good communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Staff are very kind , helpful and professional. Thank you so much for an excellent job stalling my car’s muffler. I definitely recommend you to my friends and relatives. One of the companies that I trust when it comes to fixing my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you! You guys are great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I loved the experience and the updates about my car. My car looks brand new and, I love it. Ivan you did an awesome job.

My Experience - 5.0/5.0 -

Everyone I talked to helped me just great :) thx so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I already recommended them!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very efficient staff. They provided updates on our vehicle every couple of days!

Returned Clean

My Experience - 5.0/5.0 -

Thanks for the great job on repairing my Honda. I appreciated the vacuuming too and leaving some my dog hair in the back seat. Laura goes to the groomer soon so she'll be happy sniffing her spot🐕. You are great communicators keeping me updated as well. State Farm notified me that they sent payment to you. Thanks again, Jeannie

Likely to Recommend - 5.0/5.0 -

thanks

Repair Quality - 5.0/5.0 -

good work, all people were kind and helpful.

Customer Service - 5.0/5.0 -

Ivan is the great commincator

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Had to go back to get a couple of things handled

Customer Service - 5.0/5.0 -

Wonderful people Adam was great about keeping me informed about everything

Returned Clean

My Experience - 5.0/5.0 -

Fast, convenient, and thorough. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean