Caliber - Spokane Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Nate was friendly and knowledgeable. The repairs were finished on time and looked great! The lady at the front desk (I didn't catch her name) was very helpful with rental car arrangements.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the quality of your work. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went smoothly from start to finish. Thank you for the excellent work!”
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very appreciative for how seamless Caliber made the repair, they communicated well the entire time.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nate, you rock!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a excellent job. I highly recommend.
Customer Service - 5.0/5.0 -
My car looks amazing.
Returned Clean
My Experience - 5.0/5.0 -
The car looks brand new, you can't even tell it was in a collision. I'm so happy your team handled my insurance and my rental on my behalf, it saved me so much time. Thank you and God bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David, helped me with my Tahoe. Everyone was very friendly when I picked it up. I would recommend them to friends and family. Thanks again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everything went really smooth :)
Customer Service - 4.0/5.0 -
Everyone was really nice and helpful:)
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys far exceeded our expectations on communication, time and quality of the repair we would defiantly recommend you to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was the best repair experience we have ever had. From drop off and communication during the repair to the speedy turnaround and seamless pick up we will absolutely use caliber again and recommend them to anyone!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
From the start the person handling the claim did not follow through with calling me about insurance covering certain parts. Caliber tried to blame it on insurance and insurance said it was up to caliber if they wanted to provide Subaru parts or not so they were not honest
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
No follow through with insurance. Lied and told me they hadn’t heard from insurance when in fact insurance had spoken with them and gave them an option to use OEM parts if they were able to match the price of after market but they told me that they never heard from insurance. Rather than calling to discuss this with me they proceeded with fixing the car and when I brought up the fact that I asked they not do anything until they heard from insurance they said the repair had been done so it was difficult to do anything else.