Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was welcoming and friendly
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All good
Customer Service - 5.0/5.0 -
All good
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber Collision were so kind, helpful and patient with my many many questions from the moment I dropped off my truck to picking it up after service! The work is exceptional as always!! Thank you so very much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looked amazing and they kept me updated the entire time.
Customer Service - 5.0/5.0 -
Kept me updated and very transparent with the costs and estimate.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It looks very nice you did a wonderful job Rhank You soooooo much
My Experience - 5.0/5.0 -
I appreciate you guys very much for the good job you did, and also for cleaning the inside of my car!! It looks brand new again in there. My depression hoard is gone :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always tell other to go
Repair Quality - 5.0/5.0 -
Always take my repairs there
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I can't really give a fair rating right now as there are parts on order for my vehicle and other work that needs corrected, the new tailgate is not lined up correctly with a wider gap on the right side compared to the left side. The bumper is also misaligned with differences in gaps between body panels on both sides. Ask me again when thos issues are resolved and I can give you a more accurate assessment.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone provided great customer service. I was very pleased. Mitch, Kevin, and the lady at the front desk were professional and helpful. I was kept up to date on everything frequently. The auto body repair is perfect. I greatly appreciate all of you. You make a great team and I would highly recommend your business to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work except the color is slightly different that I can see with the naked eye. It’s an older car so it wasn’t a big deal. They explained it was due to color fade and hard to match on bumper.
Customer Service - 4.5/5.0 -
Ok customer service but could use some polish
Returned Clean
My Experience - 5.0/5.0 -
You guys ROCK! I worked with Mitch and he was very kind, helpful, and understanding. I’m sure I called for updates on my vehicle way too much but he was so understanding and walked me through the whole process. I got my car back promptly and everything looks absolutely amazing. THANK YOU CALIBER!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing, like brand new! Great service!
Customer Service - 5.0/5.0 -
Always answered all my questions promptly!
My Experience - 5.0/5.0 -
My car looks like when I bought it. Caliber Collision was very easy to work with and went above and beyond to get my car finished earlier than promised when I needed to travel out of town for a family funeral. I highly recommend this business! Thank you Mitch and the entire team that made this a positive experience during a difficult time for me!
Likely to Recommend - 5.0/5.0 -
I highly recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Caliber Collision did an excellent job job on my car. When I asked to get my car back a day early due to a death in the family, the went above and beyond to get me my car 2 days early. Mitch and all the staff was easy to work with and I couldn’t have asked for anyone better to work with! Caliber Collision is the very best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new
Customer Service - 5.0/5.0 -
Nice
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mitch was great and took great care of us!