Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly knowledgeable people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The staff at this location are phenomenal!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It would have been beneficial to have a heads up that the completion timeline was moved up significantly. Appreciate the late Friday resolution to save additional rental car costs to be incurred.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Staff were courteous and polite and answered questions about insurance and repair process. Overall this was an excellent experience and how the car looks like nothing happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and kind. Gave good explanations of what needed to be done. Kim, Mitch and Brady were all very helpful.
Customer Service - 5.0/5.0 -
Did not have any contact with them. Repair was excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already did!
Repair Quality - 5.0/5.0 -
Impressive work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I will always use caliber for all of my repair needs. They were awesome.
Likely to Recommend - 5.0/5.0 -
⭐️⭐️⭐️⭐️⭐️
Repair Quality - 5.0/5.0 -
I highly recommend Caliber Collision for all of your auto repair needs. I trust them with my vehicle and they are very informative, and I will always use them for my auto repair needs. Thanks Caliber Collision and all of their staff. They are excellent people to work with.
Customer Service - 5.0/5.0 -
100% 5 Star customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Keep up the good work!
Repair Quality - 5.0/5.0 -
You guys did a terrific job on my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
98% of repairs great!! Just had issue with engine gauge showing overheating while driving at 75mph
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great and the office personal made was friendly and efficient. Thank you all.
My Experience - 5.0/5.0 -
The work on my car was expertly completed. My only thing is with the person up front the day I brought my car in after it was stolen. I had it towed to caliber and went into the shop and wasn’t treated the best. I felt like I was being treated with very short conversations like I was bothering the lady by asking questions. I had no idea what was going to happen with my car, just kinda unfriendly service at the front of the shop. Other than that first day I am completely satisfied
My Experience - 5.0/5.0 -
They treated me with respect, were very nice and professional!