Caliber - Springfield - North

4.8 (592reviews)
97%
1901 N Dirksen Pkwy,  Springfield,  IL  62702

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (592)

Likely to Recommend

I would mostly say yes I would recommend others. I had others tell me to come here about my car myself.

Repair Quality

Everything looked brand new!

Customer Service

They did a great job on my car! On time and connects with you every step of the way.

Returned Clean

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Repair Quality

Great experience with friendly professionals. Car looks great. Would highly recommend!

Customer Service

Returned Clean

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Repair Quality

Everything was excellent

Customer Service

Again, everything was excellent

Returned Clean

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Very friendly and professional customer service

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Repair Quality

They did a amazing job with my bumper. Did exactly what I asked them to do.

Customer Service

Staff was very friendly and walked me through every step needed to get the repairs done

Returned Clean

Likely to Recommend

Terrible situation I never want to have anyone go through

Repair Quality

If I could give a zero I would based on the fact that my alignment is still off and the receptionist at the Springfield north location is horrible at customer service and I don’t feel comfortable taking my vehicle back to get fixed

Customer Service

Mitchel was nice but could have communicated better

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Did a good job

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I would absolutely recommend Caliber to anyone. I could not have been happier with my experience.

Repair Quality

Everyone at Cliber was super friendly and helpful throughout the whole process of getting my car fixed after some hail damage. The whole staff was very knowledgeable about the process (from the actual autobody work, all the way to dealing with insurance) and I felt like I was in really good hands. I would 100% recommend them to anyone.

Customer Service

The Caliber team are wonderful to work with. Very friendly and knowledgeable. I felt at ease with them the moment I walked in the door.

Returned Clean

Likely to Recommend

They did a great job.

Repair Quality

They make sure you're happy the paint job was a little rough and they repainted it. Looks great.

Customer Service

The people were really friendly and wanted to make sure we were happy.

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Repair Quality

Great job

Customer Service

Excellent

Returned Clean