Caliber - Springfield - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Already trying to send more business.
Repair Quality - 5.0/5.0 -
There were a couple minor details, but out of the scope for the repair.
Customer Service - 5.0/5.0 -
The service before, during, and after has been amazing. I voiced a little dissatisfaction and GM brought me in for clarification.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heidi was very nice and helpful. Let me know how far along repairs were and when vehicle should be completed. The gentleman that returned my car was nice and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would like to rate the customer satisfaction at a 20. You people are tremendous in all aspects of keeping me updated and informed on how things were going. Heidi and all the people I came in contact with treated me very nicely and I am very grateful to all of you. Thank you very much!!
Returned Clean
My Experience - 5.0/5.0 -
My experience with Calliber Collision was extremely positive! Paul went above and beyond with taking care of my car and restoring it to perfection. I was treated exceptionally well and updated several times a week about my car. I wholeheartedly recommend Calliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great at keeping us updated on the progress of the repairs. Very helpful would have helped us get a rental car if needed.
Returned Clean
My Experience - 5.0/5.0 -
Thank you I am very happy with the work performed with good customer service.
My Experience - 5.0/5.0 -
Thank you for getting my van back to me quickly and repaired beautifully. The entire process was extremely easy with text updates, phone call updates and rental car assistance. Thank you Paul and crew!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was/went perfectly
Customer Service - 5.0/5.0 -
Everything was/went perfectly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
AMAZING!!! The team was amazing!! Paul gave me pointers and tips for other parts of my car that needed repair (wasn’t caused by accident)….this place is awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul and his team were great. Highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new and was very appreciative that Calliber was able to meet my very tight schedule for pick up. I was kept informed of process and timing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone here is so nice and answers all your questions. Paul is definitely my guy he made me feel comfortable through the whole process