Caliber - Springfield OH
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the repairs done on my car! I appreciated the communication throughout the process and everyone I encountered was so kind and willing to address any questions I had. I would certainly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Caliber did a really good job on the labor side but zero communication. Insurance company let me know when my car was done.
Customer Service - 4.0/5.0 -
Caliber did a really good job on the labor side but zero communication. Insurance company let me know when my car was done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! And 1 week earlier than projected!
Likely to Recommend - 5.0/5.0 -
We knew they were good because my husband had his truck repaired there a few years back.
Repair Quality - 5.0/5.0 -
I was updated often regarding the progress of repair and they went above and beyond my expectations. They even washed and cleaned my car which I did not expect. Staff was very kind, courteous and helpful on everything involving the repairs. My husband had taken his truck to them a few years back. They did a great job then as well. Suzanne
Customer Service - 5.0/5.0 -
They did an excellent job keeping me informed and even cleared my car (inside and out) which I was not expecting! Sue
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very nice people and my car was great when I got it back. However they did not communicate well on when my car was going to be ready so I had to make two trips.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very helpful, informative staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice, helpful staff. Fast and good quality work. I would Def recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the work done on my 2021 Kia Forte. I will highly recommended Caliber Collision to my friends. Nice and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team at the Springfield location were absolutely amazing and great to work with. I’d recommend them to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job results were beyond expectations and they always kept me informed on progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I couldn't possibly give Caliber Collision a high enough rating. 1-10??? I give them a 1000!!! I've never experienced better service, never seen better quality and not to mention they're the most hospitable and personable staff you could ever wish to come in contact with!!! Love this Company. Highly, highly RECOMMENDED!!!!! Thank you so very much! 💖
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm most definitely pleased with everything. I couldn't have asked for a better experience or outcome. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept well informed throughout the process. Working with staff was easy - someone always answers the phone and they could easily answer my questions. They advocated for me with Enterprise to assure I had a ride to get my rental in a timely fashion. The car was back to tip top shape after pickup, and they even detailed it…which for a mom of 5 is a BIG deal!
My Experience - 5.0/5.0 -
We would like to thank Gary and Mike for an awesome job. Great customer service. Couldn't be any happier.
My Experience - 5.0/5.0 -
They made the whole process easy and super easy to understand
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have not gotten my car back as something was wrong with it when we tried to drive away. So now I am waiting for it to be fixed again.