Caliber - Springfield OH
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was amazing in helping work with the insurance company and keeping me updated along the way. The repairs came out better than I could have asked for! They even vacuumed my car and had it smelling brand new. I couldn’t be happier with the service and would come back for any future repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process. They were upfront, honest, and transparent. The repairs make it looks brand new and I couldn’t be happier with this experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good service. My only complaint is the estimated date on the car wise portal was 2 weeks longer than actual completed. If there is an estimated date, please try to keep it UTD
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Quick and quality!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend anyone to Caliber collision in Springfield, they go above and beyond.
Repair Quality - 5.0/5.0 -
They did a wonderful job at explaining exactly what was going on, and what needed replaced. Very personable.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely amazing job and people. Won my family's business forever.
Likely to Recommend - 5.0/5.0 -
Yes indeed
Repair Quality - 5.0/5.0 -
Great Company. Great job on my truck. Best people on the planet. Mike White (our adjuster) is a prince of a man.
Customer Service - 5.0/5.0 -
Perfect. Very well satisfied
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
They did not note many obvious items in the initial estimate then later continued to delay the repairs due finding several new things that needed fixed. I am aware that additional items typically are found but it seemed that they did a poor job with the initial estimate. Communication was also very poor. All. The commutation was a simple text with constant delays and no explanations unless I called them to ask for more info.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the staff were very polite and communicative. They were clear about the process. They cleaned the car inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and helpful. They cleaned the car inside and out before I picked it up. It looked beautiful! I had one issue with the car when I got it back. They set up an appointment right away and fixed the issue. I will continue to go here for any future needs and highly recommend this repair shop.
Customer Service - 5.0/5.0 -
Excellent customer service! Great communication. Very easy to get the work done. My car looked perfect when it was finished. They cleaned it inside and out before I picked it up!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I will highly recommend your company. Thank you again for a job well done!!
Repair Quality - 5.0/5.0 -
I would like to thank you for the wonderful job that you have done on my care. It looks good as when I drove it off the showcase. Thank yo again.
Customer Service - 5.0/5.0 -
Very helpful and friendly.