Caliber - Springfield OH

4.7 (727reviews)
94%
2118 W 1st Street,  Springfield,  OH  45504

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (727)

My Experience

My Dodge grand caravan was repaired beautiful. So surprised how paint matched & every part so clean. I was happy few years back how great back window was repaired. Wonderful shop & employees when needed. Thank all of you for professional work t k. Reina

Likely to Recommend

Pleasant and professional experience.

Repair Quality

Customer Service

Returned Clean

My Experience

Such nice people to work with! Car was super clean and looked perfect! Thanks to the great staff!

My Experience

I will always bring my cars too your shop. I had trouble putting car seats in and you were there to help me. I really appreciate all you have done for me. Have a merry Christmas and a Happy New Year and again thank you so much. 🎄🎄🎄🎄

Likely to Recommend

Repair Quality

The staff there are a wonderful I said to your company, Jenny 💕 and Todd, who I met coming into the office and very very sweet people. I would recommend this company to anyone. Janie

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It seems that you all done an excellent job I thank you and would have you do work again for me if need be. Gary Rodgers

My Experience

Everything was great, communication top notch, the work completed made the car look brand new, the rental car coordination and return was greatly appreciated.

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Repair Quality

Customer Service

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Repair Quality

Everyone was so helpful and friendly. Did a really nice job and was finished when they said it would be.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional!

Customer Service

Hlpful

Returned Clean

My Experience

I was kept up it date on the work. It was done quickly and done well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Communicated well and really did a quality job !

Likely to Recommend

Repair Quality

Delay on parts but not fault of body shop

Customer Service

Communication in the beginning was a little lacking, but once I got hold of the main Contact, it went really well

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did an excellent job matching the paint

Customer Service

Very helpful every time I called

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

The work you did looked great.

Repair Quality

Same as last comments

Customer Service

The work you did I’m very satisfied with. Those parts look great. But the crash kind of pushed my front bumper down and made a slight gap in the seams of the front bumper and quarter panels and a gap where the hood closes. I pointed that out to the worker when we did the inspection on the vehicle when I dropped it off and when they were documentation the other damage. Weeks later when I picked up the vehicle, that gap was still there. I mentioned it to the lady that was showing me what all you did to fix the car and she said “we have pictures of it when you dropped it off. That gap was there”. Well of course the gap was there. The pictures were taken after the accident. I don’t know if she was thinking I was blaming the garage or doing it. I wasn’t. It was damaged in the accident when the front end went up under the car in front of me. I told them that on drop off. I got frustrated with the woman on pick up because she was defensive about this issue and I feel like it should have been fixed. She also said “that’s the same bumper as before we fixed it”. I have no idea what that has to do with it. A bracket or SOMETHING was bent in the accident and now my front end looks off and that wasn’t address even after I specifically pointing it out.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very nice.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

There is a spot (dent) on the hood. The estimator said they did t address it because they did t think it was a part of the accident. I don’t really agree with that- but how am I to prove it??

Likely to Recommend

Repair Quality

Customer Service

There is a spot in my hood that seems to have a dent- they said it wasn’t from the accident- I do not believe them.

My Experience

Very efficient about keeping you informed about the work happening. Work was great

Likely to Recommend

Repair Quality

Were very efficient about the status of the repairs. Did an excellent job

Customer Service

Returned Clean