Caliber - Springfield OH
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
The work you did looked great.
Repair Quality - 3.5/5.0 -
Same as last comments
Customer Service - 3.5/5.0 -
The work you did I’m very satisfied with. Those parts look great. But the crash kind of pushed my front bumper down and made a slight gap in the seams of the front bumper and quarter panels and a gap where the hood closes. I pointed that out to the worker when we did the inspection on the vehicle when I dropped it off and when they were documentation the other damage. Weeks later when I picked up the vehicle, that gap was still there. I mentioned it to the lady that was showing me what all you did to fix the car and she said “we have pictures of it when you dropped it off. That gap was there”. Well of course the gap was there. The pictures were taken after the accident. I don’t know if she was thinking I was blaming the garage or doing it. I wasn’t. It was damaged in the accident when the front end went up under the car in front of me. I told them that on drop off. I got frustrated with the woman on pick up because she was defensive about this issue and I feel like it should have been fixed. She also said “that’s the same bumper as before we fixed it”. I have no idea what that has to do with it. A bracket or SOMETHING was bent in the accident and now my front end looks off and that wasn’t address even after I specifically pointing it out.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 1.8/5.0 -
There is a spot (dent) on the hood. The estimator said they did t address it because they did t think it was a part of the accident. I don’t really agree with that- but how am I to prove it??
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
There is a spot in my hood that seems to have a dent- they said it wasn’t from the accident- I do not believe them.
My Experience - 5.0/5.0 -
Very efficient about keeping you informed about the work happening. Work was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Were very efficient about the status of the repairs. Did an excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good experience for me first time
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Took three weeks longer than expected and my body lines don’t exactly match up like they used to there’s a gap in between the headlight and the front bumper and my tires don’t feel like they are properly balanced cause I have a vibration over 60 now
Customer Service - 3.5/5.0 -
They kept in contact
Returned Clean
My Experience - 5.0/5.0 -
Everything from start to finish was very efficient. Everyone was very friendly and professional. My car looks good as new. I would rate a 10 out of 10.
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision are the best...... Todd would keep me up to date every step they would do on my Vehicle .... Even had my car smelling like new inside .. Thanks to everyone thst was involved in getting my car fixed and back to me .God bless everyone that works at Caliber Collision.. for Job Well Done .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was professional and courteous. They were in constant communication with me about the progress on my vehicle, which was greatly appreciated. I could not have asked for a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were extremely professional and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend
Repair Quality - 5.0/5.0 -
Very Friendly and helpful, car was ready on the time quoted.
Customer Service - 5.0/5.0 -
Friendly and helpful staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Front bumper cover is loose and tires rubs on fender well plastic