Caliber - St Louis - Delmar Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied!!!! Awesome customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks you did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from your representative Eric and excellent repair job on my car, it looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and work completed earlier than estimated time.
Customer Service - 5.0/5.0 -
Your customer service rep, Eric was awesome, very personable and professional. Also very knowledgeable, could answer all my questions.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Parts were slow to come in.
My Experience - 5.0/5.0 -
Everything was great! Keep up the good work. GO TEAM 💪🏾🙌🏽🎖️🏆
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was just smooth and easy. The workers are so nice and patient with you! I will definitely come back if anything happens to my vehicle. My car looks like I just bought it lol
Likely to Recommend - 5.0/5.0 -
My car looks like I literally just bought it. lol I will refer people here if it works with their situations.
Repair Quality - 5.0/5.0 -
My car looks good as new! I am very thankful for the service and the hardwork from the employees of this company. Thank you again!
Customer Service - 5.0/5.0 -
The staff are very nice and patient with their customers. I’m very appreciative of people you are patient with their customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car was left on zero miles till E and upon pickup realized something is dragging when i turn right
My Experience - 5.0/5.0 -
Long process but staff helpful
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team was highly professional and courteous, especially the young man at the front desk (intake person).
Customer Service - 5.0/5.0 -
Ditto. And the repair was very well done.
Returned Clean
My Experience - 5.0/5.0 -
The team was very friendly. I hate my battery was down when I got it back. The man from AAAsaid something had to be left on for it to be drain down to 6% like that It costed me $217+. He's out there working on it now never had a problem out of it starting at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair to my car was primarily to the exterior drivers side and cosmetic, no interior damage was discussed or declared. However when I retrieved the car my backup camera, radio and screen display were not visible or functional. When I asked what happened to the display the response was “I don’t know, we didn’t touch it!” At my insistence your service person took another look and declared they had no idea why or how the display was no longer visible and suggested I take it to the dealer since they ( your company) does not do any electrical work. I’m not excited by the prospect of a further expense especially since the accessories on the car were fully functional. I used your company at the request of the insurance adjuster. This issue has not been resolved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I won't. Caliber was recommended to me. I felt secure initially but hey life happens. No i won't recommend but the true determination will be made at resolve of my issue that has occurred because of a technician.
Repair Quality - 1.0/5.0 -
Well the reason i went in to you was fixed but there was additional damage to the vehicle on my grill. The reinstallation was not accurate. You can see from the two indentation marks on the left side of my grill where force was used to get it into place which was not successfully done. So now the grill is unevenly placed with indentation marks. I went back that day to show eian (sp) The shop supervisor. He brought out the RUDE AGGRESSIVE tech that expressed open frustration and attempted to argue with me. (I can go into detail about his behavior but the point is my grill is improperly installed and there are marks that weren't there) Eain (sp) said he'd note the account and when i have time to bring it back, give them a call. I let him know that I'm in and out of town so, I was not immediately available as they also had over vehicles in line for service. However if there is time and space available prior to my return,I can have someone bring it up there.
Customer Service - 1.0/5.0 -
My only concern is my car being properly prepared. The front desk staff was okay. It makes sense to look at the vehicle then sign off. So some things were done out of order but again, proper return of my vehicle is my concern ... What good is nice with addition issues or more damage.