Caliber - St Paul - Midway
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again, the bodywork was excellent. And I would tell my friends, if insurance is paying for the repair, that I would also tell them to be ensure to stay in contact with Caliber to ensure the work has been approved by the insurance company in a timely manner
Repair Quality - 3.0/5.0 -
The body repair was excellent. I found the manager and receptionist, friendly and helpful. However, the work was delayed over a week while I was out of town. I was told by caliber that they had not received approval by my insurance company. My insurance company gave me the impression that they had immediately approved the quotation. I was never sure where the problem occurred. Although I was given a rental car, the delay was unfortunate. Moreover, because there was an electrical problem caused by the accident. It took several more weeks after the body repair was done to get the car functioning. Ultimately, I had to have it towed to my car dealer to get a proper diagnosis. I really cannot blame caliber for that problem since it was outside of their expertise.
Customer Service - 3.0/5.0 -
See earlier comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a little confusion on the pick up day and time. Was told it would be ready Friday, but it was not in fact ready till Monday. Not a big deal. We also did not receive a replacement hubcap that was missing from the accident and was reported on the initial damage. I’d give them a 3 out of 5 stars. Above average! 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Definitely wouldn’t recommend anyone here after the experience I’ve seen.
Repair Quality - 0.5/5.0 -
Car had minor knicks and scratches in areas it never had after i took my vehicle in for repairs.
Customer Service - 0.5/5.0 -
They will say it’s a wear and tear. They will not claim other damages they cause.
Kept me Informed?
No
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you 🙏🏾
Repair Quality - 5.0/5.0 -
Very satisfied and happy with the work done by caliber team and their work thank you 🙏🏾
Customer Service - 5.0/5.0 -
Thank you 🙏🏾
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and very helpful to have everything done in one spot-damage assessment, keys, etc.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was great, they did take care for everything and more which was required. I would recommend the place.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Not all parts were ordered. Have to bring vehicle back to complete work
Customer Service - 1.5/5.0 -
Complete lack of communication and the work took 2-3 times longer than estimated without the scope changing.
My Experience - 0.0/5.0 -
The person that I trusted was no longer there I was in notified I wasn't updated as I was when he was there it took 2 weeks extra which caused me a lot of money going back and forth when I let them know I don't live in the state so I was this place and I was stranded here in Minnesota I went back home came back and it still wasn't ready and no communication that part I'm not happy about but the outcome and the look of the vehicle so far I can see it I love it I don't know it's a dent on the other side but I can't say they did that but overall other than in non-communication and keeping it over time and meaning driving back and forth and flying back and forth and hotels in the price and didn't give me a reduction for my inconvenience in my expense I didn't like I didn't think that was right or fair but far as the work on the vehicle it looks great or very happy for now I will look at it again today in the light if the sun comes out but thank you will I go again I believe so what I recommend if they wrong the right yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept current on the progress of the work. The work itself made the truck look like new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Trevor was excellent on communicating with me and getting the rental car processed quickly. Texting updates were really, really helpful and appreciated.