Caliber - Stafford Rx

4.8 (4,961reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,961)

My Experience

Thank you Caliber for fixing my car! I had a good experience overall even though in the beginning I didn't feel like my car was being worked on because I kept receiving text messages with the delayed dates of final repair. Joe made my feel appreciated and my car got repaired even though it took 6 weeks:).

My Experience

During the whole process I was dismissed , no communication to me or other staff members , no follow through , not acknowledged , did not feel valued . Made me question the work being done to my vehicle

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service. They kept me informed during the entire process

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The vehicle is beautiful. You wouldn’t be able to tell it had been in an accident. I was kept updated throughout the process. Richard was wonderful to work with. He explained everything and is highly professional.

Likely to Recommend

Repair Quality

Customer Service

Richard is excellent. He kept me informed and I knew I could trust my vehicle to him and his team.

My Experience

Great service and excellent communication

Likely to Recommend

Repair Quality

Great service and excellent communication

Customer Service

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend

Repair Quality

Happy with the service, just took to long.

Customer Service

Customer service was good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My service advisor Stephannie Kennedy was amazing. She was able to get my vehicle in and repaired so quickly. She knew I was paying for my rental myself and was able to speed up my repairs, which look great.

Likely to Recommend

They couldn’t have done a better job

Repair Quality

My vehicle looks great!!

Customer Service

My service representative Stephannie was amazing and kept me abreast of all repairs and when it would be ready for pickup.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will definitely recommend Caliber Collision and Stephannie! They are great to work with for any car repair.

Repair Quality

Stephannie was great to work with during my vehicle repair with Caliber Collision. She was punctual and very communicative regarding all updates and statuses on the progress made with the vehicle repair. She is a pleasure to work with and is friendly and professional. I am pleased and satisfied with the work performed to repair my car. I enjoyed working with her and Caliber Collision and will return again should I get into another vehicle accident.

Customer Service

Excellent service and communication from Stephannie and her team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You kept in touch with me in doing the repair on the car. Everyone was was helpful and friendly.

Likely to Recommend

Repair Quality

I would recommend caliber collision to others. Great job!

Customer Service

Everyone was friendly and helpful.