Caliber - Stafford Rx

4.8 (4,965reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,965)

My Experience

My car looks great!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work, timely fashion, and the workers were very professional

My Experience

The people were great to work with. All supportive and kind. The kept me informed throughout the process. Made for a great experience.

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Repair Quality

Great customer service and overall experience.

Customer Service

I would say 20 out of 10.

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Customer Service

My Experience

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Customer Service

My Experience

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Quality people and service!

Repair Quality

Quality repair

Customer Service

Excellent service! Richard is very knowledgeable and thorough. Joe is extremely helpful. Quality work, very professional.

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My Experience

Staff were friendly, knowledgeable, and accommodating. I wasn't in for anything nearly as serious as some of the vehicles I saw on the lot, but they still treated my case as seriously as the rest. The repair was completed just a day ago, so I can only speak to the immediate results: the damaged area was cleaned, repaired, and repainted, and you can't find any evidence that the part was damaged in the first place. Kudos to Jonathan at the front desk for explaining all the paperwork I had to sign so concisely, and Stephanie for taking my claim seriously. Thanks, Caliiber!

Likely to Recommend

Here's to hoping nobody needs to, but Caliber did a great job with my vehicle!

Repair Quality

Everything is holding up well and I can't see any evidence my vehicle was ever damaged to begin with.

Customer Service

Stephanie was fantastic. She listened to my concerns and educated me on areas I was unsure of. In short, she was knowledgeable, courteous, experienced, and customer focused. i hope I don't have another accident, but I'm I do, I'd like the next person to be as great as her!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional im happy with my car. Thank you Calibur Collision

My Experience

The repairs and paint job were WELL ABOVE what I expected for a 16 year old vehicle. I was kept in the loop the entire time and the repairs came out beautifully! Will highly recommend Caliber to anyone looking for body work on their vehicles! Thanks again for a great and professional job!

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Repair Quality

Incredible work. My vehicle looks NEW! Thank you to Caliber and their team!

Customer Service

Absolutely friendly from the moment I scheduled thru to picking up my vehicle!

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Repair Quality

Excellent repair

Customer Service

Excellent service

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Repair Quality

Rapid was super fast, lots of communication. Would have to mark down for a few reasons- 1) the plastic pieces between the windshield and hood were not replaced even tho the plastic snaps were broken when they were taken off. The pieces themselves were not broken but are loosly attached back in place. 2) when i got into the car, the inside was COVERED in white dust, either from the repair or windshield, will have to get it detailed to remove all the white dust

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Returned Clean

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Returned Clean

My Experience

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My Experience

My Caliber Collision experience was proffessional, informative, compassionate in understanding the needs of repairing my vehicle. My anxiety level was a null and it was pleasureable in their hands. Highly recommend using their service. They will do their best to get the repairs correct.

Likely to Recommend

I have used this company many times. Excellent work by these profesionals repair workers.

Repair Quality

Customer Service

Ms. Stephanie was spot on and timely with my repairs. Courteous, professional with a calmness in discusing when my vehicle is ready for pick-up. I enjoyed her demeanor.