Caliber - Stafford Rx

4.8 (4,960reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,960)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Superb on-time job; friendly, helpful people; fair pricing.

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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My Experience

The waiting area is exceptional! My three year old and I had to wait for the rental car for about 45 minutes, but with your staff providing popcorn, a juice box, and an age appropriate tv show the wait was surprisingly pleasant! Everyone was friendly and helpful. Well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Chris was very nice and easy to communicate with. Helped me with all my issues

Returned Clean

My Experience

Thank you for the consistent updates on my car and the speedy repairs. Very happy to have my car back looking FABULOUS!! Great service!

Likely to Recommend

For reasons previously stated.

Repair Quality

Rear bumper was replaced. The bumper is not aligned properly. It is approximately 1/2 inch higher on passenger sie than driver's side. Moreover, the bumper seems to be of low quality as there are wavy surfaces.

Customer Service

A "quality inspection" was supposedly performed. I am stunned that body repair "experts" did not notice the slant in the bumper.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

this was the 2nd time I used caliber collision because of the great job they did on my car the 1st time. they are all so friendly, they go the extra mile to make sure you understand the auto body process. my car was ready early, and they vacuumed and wiped down the inside as well as washed the outside and did my wheels and rims. I am so happy with them, I'm taking my daughters car in to have the chips and scratches repaired this week

Likely to Recommend

I already recommended them to my sister

Repair Quality

Customer Service

they are all so friendly and helpful at C.C. I've now used them twice. the first time, I forgot to leave key to rental and left my son's bpack in it. instead of making me come back that night, the girl (I hope alicia is her name) said she would come out and meet me the next day when I was going to be in that area. That is one reason I came back, and one reason I will come back if there is a next time (but will recommend ) is when I came to pick up my car, Chris suggested I could leave rental there instead of driving it all the way across town when he knew I hated that crappy car and I was taking my children to dinner. He said he will notify them in a fax and it will be fine, it was and it was quite a relief. I was happy

Returned Clean

My Experience

great job! quickly done!

My Experience

How do i stop the text messages? Thanks my only concern.

My Experience

Very good job and finished it in a timely manner.

My Experience

My Experience

Thank you so much for repairing my vehicle. You guys were wonderful from to finished. In was worried coming in but I'm glad you guys put all my worries to rest. Thank you ever so much!

My Experience

Everyone was friendly and nice, efficient with time and quick with the repairs.

My Experience

My Experience

I was conserned about the color match. It was perfect.