Caliber - Stafford Rx

4.8 (4,967reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,967)

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My Experience

My Caliber Collision experience was proffessional, informative, compassionate in understanding the needs of repairing my vehicle. My anxiety level was a null and it was pleasureable in their hands. Highly recommend using their service. They will do their best to get the repairs correct.

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I have used this company many times. Excellent work by these profesionals repair workers.

Repair Quality

Customer Service

Ms. Stephanie was spot on and timely with my repairs. Courteous, professional with a calmness in discusing when my vehicle is ready for pick-up. I enjoyed her demeanor.

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The missed repair was a simple oversight! I loved how comfortable everyone made me feel during this process.

Repair Quality

There is a rattling and shaking when driving that was not present prior to the accident.

Customer Service

Amazing customer service. Both Stephanie and the front desk guy were so good at communicating and making sure I understood every step of the process!

My Experience

2nd time having a repair there on the same car. Communication and seamless operation are excellent. Repairs have been amazing. Very talented techs!!!!

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My Experience

Very satisfied with the results and the workers

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My Experience

I am pleased with the great communication from Stephannie and the front desk receptionist. Thank you for making the repairs to my car less of a hassle by addressing my issues and keeping me informed about the progress.

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I am left with a very positive impression of Caliber Collision.

Repair Quality

My car was fixed promptly. I appreciate all the help from every staff member. Stephannie helped me throughout my entire experience at Caliber Collision, and the front desk guy was always kind and knowledgeable, answering or finding answers to all my questions. I am pleased with my experience. Caliber Collision has excellent customer service from its staff. My car is fixed, and I approve of all the repairs from those behind the scenes.

Customer Service

All staff are kind and helpful.

My Experience

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My Experience

Fantastic customer service.

My Experience

Very satisfied with the results thank you so much. Looks good good work.

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Caliiber Collision did an absolute amazing job on my SUV. I did not have a lot of damage to it, but it was still enough damage done that it needed to be repaired. Every step of the way they made sure to keep me informed, and even moved my SUV to a different location to ensure it would be done in a timely matter since the other location was very busy. WHen I received my car back, they handwashed it for me and it looked as if my car was brand new again right off the lot again. They cleaned my car inside and out! Also, once I picked up my SUV from them, they went through all the details and everything with me to ensure I understood everything. I am beyond happy with them, and would reccomend them to anyone!

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I recently had my Mustang towed to Caliber Collision after an accident for a missing bumper & right panel damage.

Returned Clean

My Experience

Everyone that I interacted with was so kind, I felt safe trusting my car with them. I was kept up to date on the process and had all questions answered. This experience went above and beyond my expectations and really helped bring light to a bad situation. I hope they know what a great job they’re doing!

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