Caliber - Stafford Rx

4.8 (4,970reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,970)

My Experience

Front Customer service representative is very polite, the service advisor is knowledgeable and respectful. This is the 2nd time I had my vehicle repaired here.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

All employees were very friendly and transparent throughout the repair process.

Likely to Recommend

Repair Quality

Great service and kept me informed throughout the process

Customer Service

Excellent

Returned Clean

Likely to Recommend

due to the length of time lack of communication and my trunk being ransacked and items stolen I would not recommend this location I would drive an hour or more to another location.

Repair Quality

the work is good however the amount of time with little communication - over 45 days to get vehicle back.

Customer Service

Items were taken out of my vehicle trunk the picture taken when I arrived of my trunk and when I picked up you can clearly see my personal items were gone through and items missing. When I checked on my truck after being there for 30 days and went to get items out - there were car parts inside my trunk and back seat! My truck was used as storage - the manager confirmed this happened and apologized.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were friendly and professional- and worked hard so they could get my car back sooner than expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Smooth process from beginning to end. Very professional staff with quick turnaround on the repairs.

My Experience

Likely to Recommend

Repair Quality

Very satisfied with my service. I was kept informed about all the repairs that were going on which was very nice.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service, high quality

Likely to Recommend

Repair Quality

Precision repair and excellent customer service

Customer Service

Superior

Likely to Recommend

Repair Quality

Great repair and great service.

Customer Service

Great customer service. They made my experience very easy, no hassle.

Likely to Recommend

Repair Quality

Thank you for getting our vehicle repaired so quickly and perfectly!

Customer Service

Thank you