Caliber - Stafford Rx

4.8 (4,971reviews)
96%
675 Nelms Circle,  Fredericksburg,  VA  22406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,971)

My Experience

Richard was absolutely awesome. He kept me up to date about my repairs daily through text messages. Then, since my truck got done earlier than expected, I was out of town when it was completed. So Richard dropped my truck off at my home for me since I could not pick it up. I always use Caliber Collision for my repairs. I have never had a negative experience with Caliber Collision.

Likely to Recommend

They did a good job

Repair Quality

Pleased with the work done.

Customer Service

Very friendly

My Experience

Likely to Recommend

Repair Quality

The repairs overall were satisfactory. There was a small glitch where I needed to bring the car back for two small adjustments. Stephanie was exceptionally understanding and very professional.

Customer Service

Already mentioned above. But I do need to let you know I was scheduled for an 8:30am appointment twice when the shop has a daily meeting at the same time. Time frame might need to be blocked.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Car looks/runs great but it took around a month for us to get our car back

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very impressed by how I was kept up to date on everything happening with my car. Your team went above & beyond to repair my car and get it back to me a week before the estimated date! I’m very appreciative of everyone who worked on my car and got it back to me sooner than expected. I appreciate all of you. Great job top-notch company.

Likely to Recommend

Repair Quality

Very impressed with the professionalism. Was kept up to date on all things happening with my car! Top notch service

Customer Service

Impressed

Likely to Recommend

Repair Quality

Richard and Jonathan were amazing! I called for updates towards the end of the repair and they were patient and kind. And my truck looks amazing!!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Richard was very thorough with communication and helpful through the entire process!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thanks

Returned Clean

Likely to Recommend

Repair Quality

The rate at which my repair was completed was far faster than I anticipated. I also received outstanding customer service working with Jonathan and Stephannie. My vehicle looks just as it did prior to the MVA.

Customer Service

I enjoyed my experience with Jonathan and Stephannie.

Likely to Recommend

Repair Quality

They were very professional and informative throughout the whole process. I am truly satisfied with the experience.

Customer Service

They were very professional and informative throughout the whole process. I am truly satisfied with the experience.

My Experience

Stephanie and Johnathan were amazing! Thank you so much for the wonderful experience

Likely to Recommend

Repair Quality

Everyone was so helpful and my car looks great. Thank you for the great communication

Customer Service

Amazing

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did a great job

Customer Service

Everything went smooth.