Caliber - Sterling Rx

4.5 (8,306reviews)
88%
202 Lane Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (8,306)

My Experience

Because take lung time

Likely to Recommend

Not sure since the previous work still does not look "right" - not sure if that was the best that could be done. Also, my car after I picked up the back door makes a loud squeaky noise when it opens or closes. i asked the POC there who indicated that the work would have had nothing to do with that door. However, my car was not making that sound until AFTER I picked up from there.

Repair Quality

All good except my back wheel the bumper still does not look aligned. It's sticking up... also, my trunk door is making a squeaky noise. That was not happening before. Thanks

Customer Service

Car trunk door is making a squeaky noise after I picked up from Caliber. I tried letting the POC from there but he indicated that your shop did not touch the back door. However, is there some type of motor around the area where the work was done that could have done something? Also, the fixing of the prior work done to my car there does not look good - not sure if that was the best that could be done. thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent work and even the interior of the car was cleaned.

Customer Service

No issues from start to finish

My Experience

This was a great experience, all teams at Caliber Sterling super helpful throughout the process and most importantly, the result speaks for itself: a collision repair finished at the highest standard. Vehicle looks all brand new! Big time thank you! KT

Likely to Recommend

Very likely that i would recommend!

Repair Quality

Per my google review this was a really really great experience. Thank you again!

Customer Service

Amanda is a great asset and credit to the collision center.

My Experience

My Experience

My Experience

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Customer Service

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Repair Quality

Customer service and repair was excellent, the paint job could have been slightly better and cleaner with less noticeable marks on the edge, but besides that I had no issues.

Customer Service

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Customer Service

Returned Clean

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My Experience

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Customer Service

Good support staff.

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Customer Service

My Experience

Amanda demonstrated great professionalism and service you'd want to encounter anywhere. Excellent job.

Likely to Recommend

Repair Quality

Excellent work on my vehicle.

Customer Service

Likely to Recommend

The experience when I picked up the car was not good.

Repair Quality

There are few touch up spots where the paint was chipped and was not smooth out.

Customer Service

Employees arguing in the back office loudly at the time of pick up

My Experience

Likely to Recommend

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My Experience

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