Caliber - Sterling Rx

4.5 (8,307reviews)
88%
202 Lane Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (8,307)

My Experience

Car looks fabulous. I’m very pleased with the repair. Looks better than new. Thanks!

Likely to Recommend

Repair Quality

Car looks good as new. Caliber did a fantastic job with the repair. I would definitely recommend Caliber if you need your car repaired.

Customer Service

The people are professional and friendly. I was kept informed of the repair process and sent updates.

My Experience

Likely to Recommend

Repair Quality

Put 9 instead of 10 because of the stoneguard guy not coming through, not your guys fault at all

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone was helpful and professional. Mario kept me informed and went out of his way to make the whole process easy as possible for me. He made a stressful situation easy. The car renter enterprise it’s two doors down, so it’s easy to drop off the car for repair and pick up the renter. The best part was that when I picked up the car, I was happy to see that they cleaned it as well. I highly recommend Calibers Collision. They are simply the best! Thank you Mario and the team for your kindness and professionalism!!!

Likely to Recommend

100% will recommend Caliber Collision to family and friends

Repair Quality

The whole process from A-Z was seamless and everyone was very helpful and professional, specifically supervisor Mario. He kept us well informed and made a challenging situation easy for our family. Will 100% recommend Caliber Collision to family and friends. Thank you for a great service!

Customer Service

Mario was very professional and informative. He made the whole process very easy for us. Thank you!

Returned Clean

My Experience

Appreciate all the updates and detailed breakdown of the repair work. The completion date was longer than I expected. Also estimated times of completion were all misleading. Otherwise great work.

Likely to Recommend

Does great work, not sure if they are the fastest in repairing, but quality of work was good if not great.

Repair Quality

Quality of work is good, wish it could have been a faster completion date. Was mislead twice on when the repairs were to be completed. Otherwise great work, car looks like new.

Customer Service

Wasn't able to contact anyone on the phone many times during normal business hours.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Customer Service

My Experience

Paint flaws. Already notified shop (Josh).

My Experience

I appreciated the easy communication and quick service.

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Repair Quality

Customer Service

My Experience

I feel someone should have went over my finished work. They gave me my keys without going outside to show me their job they did.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Well informed along the way. Friendly staff.

Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

Caliber Collision did an excellent job. It was not 100% because I received 2 texts, including the day the job was completed, that Caliber was still "on track" to complete the job on Jan 21, a full week later.

Likely to Recommend

Repair Quality

Repair itself was excellent. Only issue is 2 comuter-created texts, including one on day repair was completed and car returned, that indicated car repair was "still on track" to be completed on JAN 21, 1 week later than actual completion date.

Customer Service

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Repair Quality

Customer Service

My Experience

From the initial contact and throughout the repair process, the communication and quality of service was excellent.

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My Experience

Thank you to Mario and Joshua for the extra effort and support to get me back in my vehicle faster.

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My Experience

Nice job very satisfied with work they have done. Totally satisfied