Caliber - Sterling Rx
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was told it would take 2 weeks. It took 4. I received daily calls and texts for the last 2 weeks telling me it would be finished, “tomorrow”.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repair took 4 weeks for a Honda Accord. They originally told me 2 weeks. I got texts and phone calls every day for 2 weeks telling me the car would be ready, “tomorrow”.
Customer Service - 0.5/5.0 -
Dishonest about timeline and repair status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
When I turned on the parking switch ON, all rear sensors are alerting
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Before delivering the vehicle all checks should have been performed. The parking sensor is not function and I am trying to find time to bring the vehicle for getting checked. It has been notified to the agent the next working day about this issue.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work was done in good quality and the time was less than originally planned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality of work.
Customer Service - 5.0/5.0 -
Very nice and respectful front desk clerks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Kudos to Blake for being the face of Caliber!
Repair Quality - 5.0/5.0 -
My experience started with Blake who was a professional in explaining the entire process. We appreciated his patience in answering all of our questions. The only thing we were surprised was the need for a deposit as we had never experienced this requirement in the last several decades with Geico. Otherwise, thank you very much for taking care of my son's ride! Happy New Year!
Customer Service - 5.0/5.0 -
As noted previously, Blake did a great job! Thank you very much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I’m not satisfied with the service I received
Repair Quality - 3.0/5.0 -
It was not fully repaired
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
The way they took time , not sure
Repair Quality - 4.5/5.0 -
Perfectly fine.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Appreciate the frequent updates and clean car upon pick up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took great care of my car
Customer Service - 5.0/5.0 -
Easy to reach, and very organized
Returned Clean
My Experience - 5.0/5.0 -
Professional work was completed in the time estimated. Got my car back within two weeks. Thank you, Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hood was repaired quickly and paint looks perfect.
My Experience - 5.0/5.0 -
Experience was excellent and the repairs so far look good. Josh did a great job of keeping us informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated very much the fact that Blake kept me informed of the status of the repair every step of the way. The car looks beautiful! I wss surprised that it was washed and even cleaned inside when I picked it up. Thanks for your excellent work. You went beyond my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very impressive estimate & service. We were kept informed of the progress regularly. The repairs look extremely well executed. We are very pleased with the service & the repairs. Thank you.