Caliber - Sterling Rx

4.5 (8,302reviews)
88%
202 Lane Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (8,302)

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Great service, quality workmanship, great communication

Repair Quality

Great job ~ looks brand new

Customer Service

Josh kept me well informed.

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Repair Quality

The ONLY suggestion I have (and it has nothing to do with your obligation) is that the back left tire was at 21 PSI— a recurring event no matter how many tires I put on and not related to the accident. But it would have been excellent had you seen the warning light and done this easy fix before i had to drive home on a deflated tire.

Customer Service

Very, very good. Personable, professional, highly competent.

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Customer Service

My Experience

Customer service of the front desk person and Josh was very kind and clear explaining things that needed to be done in the car and what insurance covered. Follow up communication with Josh diring the service was concise and just what necessary. The repair result was as expected, the car looks very good after the repair. Thanks to all the team that worked on it. I will definitely recommend Caliber Collision if someone asks me about. Thank u!

My Experience

Josh did a fantastic job, he ensured we were constantly updated about the progress of the car and delivered the car on time. A huge thanks to Josh and Caliber Collision for the outstanding service.

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Returned Clean

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Communication from the repair shop was not good. They were asked to either call a land line or to e-mail progress up dates. Instead they tried to text a phone that does not have test capabilities. This was frustrating in that we were then required to call and ask about progress.

My Experience

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boonet is not fixed properly

Customer Service

Returned Clean

My Experience

The repair looks original.

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My Experience

Joshua was very helpful and attentive.

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Returned Clean

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My Experience

Great work

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Repair Quality

Great work and fast

Customer Service

Returned Clean