Caliber - Sterling
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Nuff said.
Repair Quality - 1.0/5.0 -
Although car was in for separate repair, we been back multiple times for a previous repair to back bumper due to issues with back up sensors. Was told it was fixed this time, only to find loose wires hanging in view from rear, totally unsecured, one sensor popped out and nearly dragging on the road. It was readily apparent that multiple short cuts have been taken, as these wires are typically run out of view/exposure to the elements let alone dangling in plain view. The repair amateur at best. Suffice to say we will not be back, and will ensure the experiences we've had with shotty worksmanship proliferate social media so others can be forewarned.
Customer Service - 2.0/5.0 -
See comment 1. Lack of attention to detail on multiple repeat visits is absurb, and unexcusable.
My Experience - 5.0/5.0 -
Keep up the professionalism ! Thank you for your courtesy. I will recommend this shop to all my friends and family !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Unfortunately the leather of the driver seat had not been cleaned and had a lot of some type of powdery residue.also the paint smell it's pretty over bearing.otherwise the repair went well.communication was timely and plentiful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole repair experience was a good one. I had an accident with my car and thanks to Calibre, it's as if the accident never occurred. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptionally good. Liked the popcorn, too :)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John Monito was superb
My Experience - 0.0/5.0 -
The front seats of my vehicle black smudge marks on them that weren't there when I dropped it off. How can I get them out? Other than that, it was a great job.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The repair job was great but when cleaning my interior you got black smudge marks all over the seats and door. I called and left several messages about getting them out and no one returned any of my calls. This was almost a month ago.
Customer Service - 1.0/5.0 -
I've called several times and left messages since the repairs were completed to inquire about the black smudge marks everywhere, no one has returned my messages