Caliber - Sterling

4.7 (4,860reviews)
96%
9b Bryant Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,860)

Likely to Recommend

Repair Quality

Customer Service

They let me know when I first brought the car to them to inspect damages, that I would ned to order plates from DMV. I am grateful to have had that information from day 1 so that I could get that handled in time with the DMV and when my car repairs were completed

My Experience

Elijah was great and I got my car back faster than expected.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great and I was impressed with the turn around time to get it back. However, my car door is still making a weird noise when I open and close it. Worried this will be an issue when I want to trade it in. Overall, I appreciate the consistent and clear communication from your team.

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Repair Quality

Customer Service

Likely to Recommend

Office is very efficient

Repair Quality

Great work on repairing

Customer Service

Blake and the team were awesome to work with

Returned Clean

My Experience

Very satisfied with our repair, came out better than I had expected.

My Experience

Caliber was professional and easy to work with us. They kept us updated on all work that needed to be done. Highly recommend!

My Experience

great communication, beautiful repair!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My driver's seat cover for the chair electronics was damaged during the repair. I took it back the next day and was told it broke after the repair. They said they would call me to glue it but never did.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My tech Bryan was really great throughout. He kept in contact along the way letting me know the status and estimated completion day. My car looks brand new again and was cleaner than when I left it. Definitely recommend for your auto body needs.

Likely to Recommend

Repair Quality

Customer Service

Bryan was A1

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Their customer service is terrible. They don't help you resolve the problem. They didn't repair my car. They send you an email form to fill out, but it never worked for me, and they didn't offer me any other options either. They are the absolute worst.

My Experience

Likely to Recommend

Repair Quality

Wry good service

Customer Service

Very timly

Returned Clean

My Experience

Great work

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Whole experience was terrific and the team that worked on my car and helped at the counter were super nice.

Customer Service

Great Customer service!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service