Caliber - Sterling

4.7 (4,869reviews)
96%
9b Bryant Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,869)

Likely to Recommend

I would highly recommend this Caliber Collision location to anyone in need of auto repairs. From start to finish, the entire experience exceeded my expectations. The team was professional, friendly, and incredibly communicative throughout the process. It’s rare to find a repair shop that combines such high-quality work with outstanding customer service, and this location truly delivers on both.

Repair Quality

The repair quality from Caliber Collision was top tier. When I got my car back, it honestly looked good as new. The paint match was perfect, the body work was seamless, and every detail was handled with care. You would never know the vehicle had been in an accident. I’m extremely impressed with the craftsmanship and professionalism of their team.

Customer Service

Hands down, the customer service at Caliber Collision was top tier. I’ve had several poor experiences with other auto repair shops in the past, so I was honestly expecting the same level of frustration—but Caliber truly set themselves apart. Every team member I interacted with was kind, friendly, and genuinely helpful. What impressed me the most was their communication. I received both a text update and a phone call each day with the status of my vehicle, which kept me fully informed throughout the entire process. I never had any lingering questions or felt left in the dark. That level of transparency and care made the whole experience incredibly smooth and stress-free.

My Experience

Very nice staff

Likely to Recommend

Repair Quality

Good

Customer Service

Likely to Recommend

I chose Caliber for the exquisite work, guarantee on parts, and customer service I’ve received in the past.

Repair Quality

The two locations on Bryant and Lane in Sterling are confusing to customers. The staff at Bryant Lane were amazing. They kept in contact almost daily.

Customer Service

The wonderful gentleman who worked on my car was extremely personable. I appreciate his attention to detail. It is clear he enjoys his job and is dedicated to personalized service.

Returned Clean

Likely to Recommend

Repair Quality

Elijah was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excelente

Customer Service

Returned Clean

My Experience

The service was professional and the job was completed within the time period expressed.

Likely to Recommend

Repair Quality

The quality was excellent and the paint blended.

Customer Service

The service was professional and completion was done as stated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paint job looks fantastic. No issues with the two doors that were fixed. Car was in a clean condition when picked up :)

Customer Service

Blake was super helpful throughout the entire process. Super grateful they allowed me to do a Saturday pick up

My Experience

They kept me in the loop at every step of the repair. They answered all my questions. The car came back looking brand new and shiny.

My Experience

Elijah was extremely rude and demeaning with every encounter I had with him. He’s arrogant and lacks costumer service, compassion and communication. I will never go back to this location.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The whole team was fantastic - excellent communication, great service, and I'm happy to have my car back. I'd recommend them to any of my friends.

Customer Service

Great communication and friendly!