Caliber - Sterling
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team was fantastic - excellent communication, great service, and I'm happy to have my car back. I'd recommend them to any of my friends.
Customer Service - 5.0/5.0 -
Great communication and friendly!
My Experience - 5.0/5.0 -
The overall experience was exceptional and most importantly was the professional service demonstrated by the service team. I have recommend your services to my friends and neighbors.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Parts were on back order for over 6 months
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Not a 10 because I was told it would be a week and it ended up being one day shy of 3 weeks , which cost me a great deal of $$$ for my rental car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all did an amazing job!!! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elijah was totally communicative, respectful and helpful throughout the process. Thank you, Elijah and Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service and great customer experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely high quality
Customer Service - 5.0/5.0 -
From drop off to pick up, my experience was very positive. At drop off I received a welcome and a thorough explaination of what would be happening next (including a complimentarty transport to my rental car). During the repair, I received daily updates from a real person. At pick up, I received a thorough explaination of what happened and a walk around to make sure I was happy with the work. They even threw in a car wash! I would absolutely recommend Caliber!
My Experience - 5.0/5.0 -
The staff was helpful and understanding. They answered all of our questions promptly and thoroughly. So far, the work seems to be exceptional. We will recommend them to our friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daily reports and I got my car back a week early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative, kind, and professional. Also, filled up my fuel tank and cleaned and washed to pristine standards. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Don’t know Yet
Customer Service - 3.5/5.0 -
1. Delay 2. No regular updates until I call them. 3. There was No one to explain the work performed and precautions etc until I requested the front desk that I want to speak to someone.