Caliber - Suffolk - North

4.8 (1,065reviews)
97%
5637 Shoulders Hill Rd,  Suffolk,  VA  23435

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,065)

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My Experience

This is my 2nd time using Caliber on Shoulders Hill Rd and I have been satisfied

My Experience

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Repair Quality

Car looks perfect after the repair, and the whole process was very smooth. I will definitely recommend this location.

Customer Service

Friendly and helpful

Likely to Recommend

Very professional

Repair Quality

I love working with Zoe, and she kept me very informed of the bodywork is excellent at the end. We had to make a few adjustments for parts that were originally on the hood, but other than that great teamwork.

Customer Service

My Experience

Staff was helpful service was good Fully satisfied!

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My Experience

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My Experience

I would like to sincerely thank the Zoey: collision repair team for the outstanding job they did fixing my car. From start to finish, they kept us informed every step of the way and provided daily updates on the progress of the repairs. Their communication, professionalism, and attention to detail gave us peace of mind throughout the entire process. The car looks great, and I truly appreciate all of their hard work and dedication. Thank you so much for everything you have done.

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Staff were super friendly! I appreciate how clean they returned my vehicle, and the mats they put down over mine to make sure no footprints tracked!

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My Experience

Kacy was amazing. She continuously answered all of my questions and was extremely polite. She made the entire experience as good as possible for me

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My Experience

Great communication and great work!

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My Experience

Excellent customer service and outstanding communication throughout the repair process. The progress notifications by Zoey kept me well informed every step of the way. I am completely satisfied with the quality of the repairs performed on my vehicle and truly appreciate the professionalism and attention to detail provided.

Likely to Recommend

Great service

Repair Quality

Completely satisfied

Customer Service

Absolutely 💯 satisfied

My Experience

Dave helped me from the moment I dropped my car off to picking it up. He went the extra mile with hauling my stuff and even assisting with my rental car. If I ever get in a wreck again I’m calling Dave! The front desk was quick and friendly as well. All around it was a great experience and I would recommend it to anyone needing their car fixed!

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The employees were all kind and courteous.

Customer Service

Jacqueline made sure every detail was completely taken care of.

My Experience