Caliber - Suffolk - North

4.8 (1,072reviews)
97%
5637 Shoulders Hill Rd,  Suffolk,  VA  23435

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,072)

My Experience

Caliber provided outstanding customer service from beginning to end. All the credit to the skilled technicians at Caliber and customer service communication to Dave. Dave was in constant communication with us daily about the progress of our repairs and the status of our vehicle. Dave went to bat for us continuously with the insurance company in and effort to make sure our vehicle was being repaired to as close to factory new as possible. I am grateful to Dave and the employees at Caliber for all their hard work and attention to detail on our repairs.

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My Experience

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Dave Sheffield and the other staff members did a great job repairing my car back to “new”. Thanks for making the repair process easy.

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AWESOME customer service!!!

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Returned Clean

My Experience

Mr. Dave was extreme and gave the best customer service I have ever received. He treated me as if I was his daughter!!

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My Experience

I am very satisfied with Caliber Collision. From my first visit throughout the finished delivery today the experience has been first rate. John Marsh and his team did a great job and he kept me updated on the work in progress. My CRV looked so good upon pickup today. Great looking repair and my car was so clean it looked almost new. I would recommend Caliber Collision above anyone and thank you all who worked on my team to restore my car back to how it should be.

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I would not hesitate to recommend Caliber Collision to anyone. You did an outstanding job.

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the best!

Returned Clean

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This place is awesome. I also really liked that the community engagement (there was an ongoing food drive when I visited the shop).

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Jacquie and the team are awesome! From scheduling to pickup, I am completely satisfied with the customer service I recover and the quality of my repairs. Thank you!

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My Experience

The team was upfront and communicative from the beginning. They provided an estimate for the repair timeline within 24 hours and keep me updated. They were flexible with my pick up being a day later due to some holiday travel. They returned my car cleaner than when I dropped it off and made sure I knew how to maintain the new repairs.

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Nice service

Returned Clean

My Experience

Dave is a great asset to the Caliber team. Not only does he have outstanding customer service but also he is communicative and thorough in his work. Thank you, Dave!

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Dave was great!

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My Experience

The staff was very helpful and kept me up to date throughout the repair. Could not have asked for a better experience.

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Well pleased in all services

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Great service

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John was extremely helpful from beginning to end.

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Returned Clean

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Very Good experience. Did a great job updating me through the entire process. Dave and the receptionist went above and beyond.

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Returned Clean