Caliber - Suffolk - North

4.8 (1,072reviews)
97%
5637 Shoulders Hill Rd,  Suffolk,  VA  23435

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,072)

My Experience

I am thankful to your business for the work done on my vehicle. You kept me informed and up-to--date with the service on my car. And, I had someone pick it up from your place since I wasn't able to and they were very impressed with your work. So, again, I thank you and GEICO for your professional service with keeping me in the loop of the whole process.

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My Experience

Mr. Dave provided exceptional service.

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Repair Quality

Mr. Dave was great to work with. He thoroughly explained my repair and provided consistent communication throughout.

Customer Service

Mr. Dave was. A pleasure to work with. He was very professional and knowledgeable.

My Experience

Everyone there was so courteous and nice and they updated me everyday or how my car was progressing thank you so much for hiring such wonderful people

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Customer Service

The people there was great they were very courteous very concerned about how I felt they did a great job

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Repair Quality

I was extremely happy with the repairs.

Customer Service

Customer service was good

Returned Clean

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Repair Quality

Very pleased with my dent repair!! Professional and timely.

Customer Service

Always kept me updated throughout the process. Returned my phone calls in a timely manner and were very nice.

Returned Clean

My Experience

Fast quality service

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My Experience

Everything was convenient and fast. Staff were super friendly and professional. The best part is I received text updates throughout the process so I knew exactly what was going on the entire time.

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Highly recommend

Repair Quality

Exceptional workmanship

Customer Service

Dave is a superhero with customer service

Returned Clean

My Experience

This show recently opened near my house and we went with them based on the experiences we had with other Caliber Collision locations. We are very happy that we went with them. They quickly gave me an estimate, scheduled a time for drop off, and kept me updated on the status, finishing before their expected completion date.

My Experience

My Experience

Great communications even through the setbacks which is all one can ask for. Accidents suck but this experience made it suck less

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Repair Quality

Did a great job

Customer Service

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Returned Clean

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My Experience

Dave did a great job start to finish. He keep me informed every step of the way and my satisfaction was very important to him. The front desk ladies were also exceptionally helpful. I highly recommend Caliber to anyone who needs car paint or body repair!

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Repair Quality

Dave and everyone at Caliber couldn’t have been nicer!!! The work and the service was top notch!!!!

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My Experience

I just want to say thank you to everyone that worked on my car, it looks absolutely amazing. Y’all are some awesome people (: And Dave was so helpful, I really appreciate how informative and easy the whole process was

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I’d recommend this place to anyone and everyone, they did an incredible job.

Repair Quality

My car came back better than it has ever been!

Customer Service

They were super informative and super amazing and nice people! Give Dave a raise pls (:

My Experience

Dave did an awesome job keeping me updated on the progress of my vehicle. He was very polite and a pleasure to work with.

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I’ve already shared this information to my friends at a recent birthday party. I told them that this particular location was outstanding.

Repair Quality

Customer Service

Outstanding customer service very compassionate to the customer and very professional through the process.

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Repair Quality

This was a wonderful experience, kept me updated and in the loop throughout the entire process every encounter with the staff was professional , pleasant. What a simple efficient transition from drop off to rental and delivery of my vehicle cannot praise you all enough for the great work. I will have all future work on my vehicles done through Caliber

Customer Service

Returned Clean

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Returned Clean