Caliber - Suffolk

4.6 (3,981reviews)
92%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,981)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’ve always had a good experience with yall and as well with this time. Thanks to everyone that had a hand in fixing my car. Great job!!!😊 Really do appreciate the great job!!

Likely to Recommend

Repair Quality

Always appreciate the good job they do & appreciate the kindness. Means alot

Customer Service

Appreciate the good work & all the kindness

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber customer service was Great! Kept me up to date during the entire process. Time length of time if repairs was very long, 1 month.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our case manager was excellent. Great attention to detail and kept us informed as promised. Car looks fantastic. I appreciated the complimentary cleaning too.😄

My Experience

The truck looks brand new. Communication was efficient and professional. In person staff were friendly and welcoming.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great Job perfect paint match most of all job was completed in six days! You guys rock customer service superb!!

My Experience

We are completely satisfied with the service. Friendly, respectful and courteous from the front desk staff to the service center staff. Thank you

My Experience

Brandon provided an excellent customer service experience. The day i dropped my car off for repairs, Brandon explained the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work that was done was completed in the time frame stated, the updates were weekly, and the repairs completed was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very good work. Very pleased

Repair Quality

Caliber was excellent they kept me updated daily on the progress of my vehicle.

Customer Service

My Experience

Everyone at Caliber Collision was very professional and customer service was Outstanding. They kept me informed throughout the whole process. Will recommended. Thanks to the Whole Staff ♥️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Only because this shop was out of the way from my home.

Repair Quality

My front bumper was fixed and I got the car back and the passenger side of the bumper wasn’t fully “hooked” to the car which would make it flush like the driver side. When I asked about this I was told there weren’t enough hooks on the inside to make it flush….

Customer Service