Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was smooth and the team was a pleasure to work with. I hope I don’t need body repair in the near future, but I know where I will take my vehicles if I do!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Don't typically have issues that require followup. They are good at keeping customers in the loop the entire process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was surprised how fast the repair was and the quality job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the third time I have used Caliber.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely confident that Caliber was going to handle my repair well from the beginning of the transaction. The process from beginning to end is professional and efficient. The front desk clerk was friendly and very polite. Nick, my advisor was very informative about the process and how things would go. He was also extremely kind and honest. The texts updates were wonderful and they kept me in the loop the entire time. The repairs to my vehicle were impeccable and they went about and beyond. I would highly recommend Caliber Collision of Smithfield to anyone needing amazing care and concern for their clients, commitment to customer service and dedication to providing prompt and excellent work.
My Experience - 5.0/5.0 -
Great people to work with from the start! Kept me informed on the progress throughout the repair. Excellent Service!
My Experience - 5.0/5.0 -
Friendly service and topnotch results. Can't see any evidence of repair work. Would definitely use them again.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and prompt. Excellent communication!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was explained extremely well. Loved the text we received as the process moved forward. Our car looked brand new when we picked it up. We would definitely refer people to Caliber. Thanks for everything.
My Experience - 5.0/5.0 -
Appreciate the fact that they took care of my concern after a one man incident and corrected my unseen problems. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process; the text updates were good, but not too frequent. There was a small adjustment that we found when we picked up the car. They ordered a new part and had the adjustment made in less than 48 hours.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like I said before, I recommend them to everyone five star
Repair Quality - 5.0/5.0 -
The repair service is fantastic. They were very detailed about everything from the look of my car on the outside doesn't seem like much was damaged. But when they went on the inside, they corrected and repair and renew everything that was damaged. I would give them five stars rating. I recommend them to each and every one who is thinking about getting their car repair. And service and body work done, did a fantastic job with everything
Customer Service - 5.0/5.0 -
Caliber collision in Smithfield is fantastic. I would give them 5 stars. They were very good with communications, and the service is excellent. My car looks like it was brand new right out of the manufacturer. I would recommend them to everyone. They are a fantastic, great customer service