Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
you guys are great thank you so much
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team
Customer Service - 5.0/5.0 -
Megan was great
My Experience - 0.0/5.0 -
I recently had my 2022 Nissan Murano repaired at Calibar Collison on King St in Hampton Virgina. That staff was very friendly and accommodating. The repair took about two weeks to complete. When I recieved my vehicle back I notice the front right bumper(where the collision occured) was not plush with the vehicle and the trim around the bumper was not fully secured and coming off. I am awaiting a call from the GM as to when I can get the bumper and trim fully secured.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing 👏🏽 job with our company damaged truck! They also kept us up to-date with the process. We will definitely be going back for any future damaged vehicles. No to mention they have excellent pricing!!! You won't be disappointed bringing your vehicle here!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. My vehicle didn’t take long at all. All repairs look great. I really had a great experience overall. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, advisor Kelly was excellent and helped me throughout the entire process and up front with pricing.
My Experience - 0.0/5.0 -
It did take much longer than expected, but they got it done and that’s all that matters
My Experience - 5.0/5.0 -
I was very much satisfied to a well done job on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank everyone that worked on and with the team that fixed my car. Everything looks great and y’all did an excellent job getting my car back to me in a very timely manner. Thank you again and I will definitely recommend your services to anyone that needs it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for a job well done! My car looks as though nothing happened to it. Thank you and the team for beautiful job they've done.
My Experience - 5.0/5.0 -
Very professional and prompt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
communication was good, car's repaired and seems all good. appreciated the way damage was gone over and pointed out to and with me
Customer Service - 5.0/5.0 -
again, good communication, before and during the repair
My Experience - 5.0/5.0 -
Very good at keeping us informed of progress