Caliber - Suffolk
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Brandon O was AMAZING!!!! Thank you so much for keeping me updated throughout the time you guys had my car! Everyone was super nice and I’m so happy to have my car back it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while, but everything seems fine so far.
Customer Service - 5.0/5.0 -
No problems. Very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car is doing well so far (it’s only been a couple hours). I’m impressed with the service, Brandon kept me updated often so I did t have to call in and check up on progress. That meant a lot to me because I’m critical about great customer service.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian and the girls up front did an amazing job taking care of us with both of our cars. There’s a paint issue with mine but Brian will happily get it fixed when I want to bring it back in. Communication was great and they really pushed to get our car back as best they could
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The prompt detail oriented service as well as the step to step progress that was communicated to keep me informed on what was happening was greatly appreciated! Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon and his team truly worked hard to get my vehicle back to his drivable condition. Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon is excellent!!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely loved Brian! Soooo personable
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were awesome, kept me informed the whole time and were just great to work with. Hopefully no one hits me any time soon but if they do…I’ll definitely be back!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian was awesome. He kept me updated daily on the work of my car. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Car is dirtier than it was before I took it with a bunch of smears on the inside of the back window. Car had to be held for four days while waiting on one guy who shows up when he chooses to. God forbid that guy is sick or something. Brandon was great and the reason it's as high as it is. The front desk people were ok.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon did a nice job of keeping us informed and up to date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very knowledgeable and kind. They kept me posted Every step of the way step by step and I truly appreciate Everyone of you. Kindness goes a long ways.
My Experience - 5.0/5.0 -
The repairs were excellent and the staff keep us aware of the process. My only complaint is the time told of having the vehicle was a big misunderstanding. Mr. Brain apologize for our inconvenience and was very professional during the whole experience.