Caliber - Suffolk

4.5 (3,951reviews)
91%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,951)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall experience was fine. Brian and his team had a small hiccup with vehicle but once it was identified they were on it. Team helped me out and wish them well. Thank you!

My Experience

My vehicle was looking like it never had an accident . Job very done.

Likely to Recommend

Repair Quality

I wasn't satisfied with my repair. The paint repair was great, but the fender wasn't corrected after I confront Mr. Shannon,

Customer Service

Everyone was friendly and helpful.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was great! Caliber is a highly skilled professional company.

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Repair Quality

Nice people, friendly, professional, and kept is in the loop. Would definitely use them again.

Customer Service

Shannon was easy to work with and very knowledgeable.

Likely to Recommend

They were referred to me by my brother. They completed work his car.

Repair Quality

Awesome Customer Service!!

Customer Service

Reliable and custom work

Returned Clean

My Experience

First time having this done in my life but pleased with everything once I found out how the process is done.

Likely to Recommend

Repair Quality

Everything seems good on repairs,thank you.

Customer Service

Returned Clean

My Experience

My vehicle isn’t fixed properly and it still have several maintenance issues that I didn’t have before being hit from behind

Likely to Recommend

Didn’t like the services and the workers there

Repair Quality

Car wasn’t completely fixed due to the cause of the person that hit my car and travel it’s not taking accountability on getting the repairs done

Customer Service

Not satisfied at all

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Returned Clean

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Returned Clean

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Repair Quality

Thanks

Customer Service

Returned Clean

My Experience

Very attentive regarding always communicating what’s going on with the car as well as giving updates and information when I asked about it

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Repair Quality

Customer Service

My Experience

I think my alignment is still off. Which is probably more on Barton Ford than caliber collision. Rear driver side quarter panel still had a scratch.... however they didnt clean my vehicle outside to make sure all damages were fixed. On top of that, I cannot wash my vehicle for 30 days. ...

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Returned Clean

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Received email about repairs but never received an answer to a question when I replied

Returned Clean

My Experience

I appreciate that they used my oem toyota door panels rather than replacing with aftermarket panels.very nice paint blending

Likely to Recommend

I take all my vehicles here for several years now

Repair Quality

I feel like they really wanted to make me happy with the finished product, not just fixin it til it worked.

Customer Service

Mark was very personable

Returned Clean

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Repair Quality

Side panel fixed but not wheel

Customer Service

Returned Clean