Caliber - Suffolk
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber treated me very well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was excellent did not take but two weeks I was really impressed with the work that they done and everybody was so kind and so considerate. And thank you for texting me every 3 days to let me know what was going on with my car that was very important to me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No, I was not satisfied at all. Took too long didn’t send me a text three times a week as they promised. They would not even answer my calls half the time and promised three different times to be ready for pick up. Would not communicate with me at all. It took my insurance company to get to the bottom of this.they also agreed this was not very professional on Caliber Collision’s part. I will not recommend this business to anyone needing automobile service of any kind.
My Experience - 5.0/5.0 -
Mark was professional and kept me frequently updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark was communicative and kept me updated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great, I was always informed of the process of repairs. Everyone that I interacted with was very friendly and helpful, great company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, worked through insurance easily, did great work, and completed everything quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work quickly and with great communication!
Customer Service - 5.0/5.0 -
Fantastic communication
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver side blinker & daytime running lights are not working. Unfortunately my son had to return to college in Huntingdon PA- on Sunday so if possible is there a location there he can bring it to be checked?? ( they were all working when it was dropped off)
Likely to Recommend - 3.5/5.0 -
I still haven’t heard from anyone about trying to find a location close to my son for him to get his headlights etc fixed
Repair Quality - 2.0/5.0 -
The headlights & left blinker aren’t working properly & daytime running lights don’t work at all( all worked @ drop off- and my son had to return to college in Huntingdon Pennsylvania w/ it that way. Is there a place in that area he can go to that’s equivalent to get it fixed
Customer Service - 5.0/5.0 -
Mark is awesome- they were Great people to work with/ kept me informed through out
Returned Clean
My Experience - 5.0/5.0 -
The employees at Caliber were beyond helpful with getting my vehicle back to Barton for me to pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
My SUV is NOT driving correctly. It will suddenly pull to the right or left without warning.
Customer Service - 4.5/5.0 -
I worked with CJ and he kept me informed of the status of repairs.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Car needs to be returned because of defects in body work and I was supposed to get a call yesterday to schedule a date to return the car.