Caliber - Suffolk

4.5 (3,944reviews)
92%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,944)

My Experience

Great customer service, my car repairs were great and the job was done in a timely manner. Very polite, explanations were detailed. I would recommend Caliber Collision to friends, family and coworkers..

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Excellent

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My Experience

They did a wonderful job I would tell my family and friends GREAT JOB GUYS!

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My Experience

Mike went above and beyond to ensure my car was repaired as it should be. He kept me updated and was always willing to talk to me.

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My Experience

Good people they kept in contact with me and let me know my updates very good and nice staff I definitely recommend them to somebody else Thanks

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Definitely

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Very, very satisfied. Our representative told us he would call us with updates every Monday, Wednesday, and Friday about the status of our and and he did. Most places donโ€™t call you and donโ€™t return calls. We were very impressed with keeping his word, his professionalism, politeness, making sure we understood what was happening, and answered all our question. We will highly recommend Caliber Collision to our friends.

Customer Service

Receptionist was very helpful and courteous during the whole process even trying to help us make phone calls๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

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My Experience

From the front desk to the communication with the Service Advisor, Brian Rustay, the customer service was exceptional. I appreciated the text updates as I was out of town for work on a different time zone, but I felt like I was always in the loop. We are also very pleased with the final work. Thank you for making dealing with repairs after a no fault collision so easy! Catrina Ralston

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My Experience

Brian was amazing and even went above and beyond. He even vacuumed our van out and washed it prior to us picking it up.

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My Experience

Excellent work

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Great service , finale results looks great

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I was most satisfied with the professionalism, the continued updates through out the process, and the quality of work. Thank you!!

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